Context menu missing.

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czlowiek122
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Posts: 2
Joined: Mon Jun 04, 2018 10:15 am

Context menu missing.

Post by czlowiek122 »

Hi, after recent upgrade i have lost "Combine PDF in PDF-XChange Editor" in context menu after right click on two different pdf files. I have reinstalled the program but it didn't help.
Does anybody know how may i recover it? Maybe I have to load any .dll library from the program path?
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Dimitar - Tracker Supp
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Posts: 1797
Joined: Mon Jan 15, 2018 9:01 am

Re: Context menu missing.

Post by Dimitar - Tracker Supp »

Hello czlowiek122,

Could you please tell me what version is your PDF Editor?

You can see that under the Main menu -> Help -> About.


Regards.
czlowiek122
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Posts: 2
Joined: Mon Jun 04, 2018 10:15 am

Re: Context menu missing.

Post by czlowiek122 »

Hello Dimitar,
yes, sure, my version is 7.0 built 325.1.
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Dimitar - Tracker Supp
Site Admin
Posts: 1797
Joined: Mon Jan 15, 2018 9:01 am

Re: Context menu missing.

Post by Dimitar - Tracker Supp »

Hello czlowiek122,

Please uninstall your PDF Editor and follow this procedure:

1) Now, go to the Windows search bar and type in " regedit ", then right click and hit "Run as Administrator" - the Registry window will show up.

2) Go to HKEY_CURRENT_USER\Software and delete the Tracker Software / PDF-XChange folder

3) Go to HKEY_LOCAL_MACHINE\SOFTWARE and delete Tracker Software / PDF-XChange folder.

Before you do that, please get your license key ready because it will disappear after you delete the registry entries.

Regards.
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