Hyperlink get lost printing an E-Mail from Outlook with PDF-XChange Standard

[fischer sports gmbh.]

When I print a E-mail from Outlook 2016 and a Hyperlink (URL) is behind a text, this URL is not in the PDF clickable.
I see the Text click here, but thats it! The URL is not behind the text.
How can i get also the URL into the PDF automatically when printing an E-mail?

The URL get lost. But i have the Pro version.
Printer driver: PDF-Xchange Standard Vresion 7.0 (Build 324.2)

[Dimitar - Tracker Supp]

Hello fischer sports,

Could you please try to convert it instead of printing it, and see if you stil have this issue:

Best regards.

[ANI]

I am experiencing exactly the same problem when converting a Word 2016 document to PDF. The result is the same regardless of print / convert or using output format auto / PDF/A-2u or using masked / unmasked hyperlinks in the document.

PDF-XChange Editor Plus (Pro) 7.0 build 323.0

[Tracker Supp-Stefan]

Hello Ani,

Can you please send us a copy of the original Word document (if sensitive e-mail it to support@pdf-xchange.com) and we will take a look?
Also please note that the current latest build is 324.2 - so I would strongly recommend you to update first - as this issue might have already been resolved!

Regards,
Stefan

[ANI]

Hi Stefan,

Thank you for your quick reply. I updated and indeed it did the trick. Another problem that I have been experiencing seems to have been fixed as well. Great!

[TrackerSupp-Daniel]

Glad to hear it!!