Stamp rotates when resized

[gspence]

When placing a stamp using PDF- XChange Editor (Version 7.0) the stamp rotates when I resize the image.

[Dimitar - Tracker Supp]

Hello gspence,

The problem with this file comes from the fact that when creating the PDF,
the content was rotated, but it was not the elements that got rotated, instead the whole coordinate system was turned, and this causes some issues as in this case when you try to resize stamps.
This problem will not occur frequently, and only a handful of files will have this issue.


I have passed a similar problem to our devs for investigation, but in the mean time try to use this workaround:
After you resize your stamp grab the green pin at the top and use it to rotate the stamp back in the needed orientation:

rotating.JPG

You can hold down the Shift Key so that you do the rotation at predefined steps.

Kind Regards,
Dimitar

[PhilippeJanson]

Got the exact same problem here. We do a real lot of stamps here per pages and the workaround is to much work. Hope you find a fix soon

[Patrick-Tracker Supp]

Hello PhilippeJanson,

Thank you for your post. I think this issue was resolved in the latest release. Could you please go to Help about and check that you are running build 324.3. If not, you can install it here: https://www.pdf-xchange.com/product/downloads

Cheers!

[GeMUC]

Yess I have version 324.3 and i have the same problem

[Patrick-Tracker Supp]

Hello All,

I've just dug up the bug ticket for this issue and it seems it was reported quite some time ago. A developer is assigned to this, so I have raised the priority and requested a timeline for the fix.

We apologize for the inconvenience this may cause.
Sincerely,

[Patrick-Tracker Supp]

Hello All,

I have been informed that the ticket has been set to status resolved. You should see the fix in the next build release this month.

Thank you for your patience and understanding.

Cheers!