Apologies if this has been previously discussed: could not find any recent posts.
When printing the attached file from Excel, using 'PDF_Xchange Standard printer' V7 323.2, graphics are not printed. The same file prints correctly using 'Microsoft print to PDF'.
I get the same result via File/Print or using the PDF-Xchange tab (convert to PDF). I could not find a PDF-Xchange setting that would explain the graphics not printing.
Any insights?
Excel graphics lost when printing to PDF_Xchange Standard printer
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Excel graphics lost when printing to PDF_Xchange Standard printer
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Re: Excel graphics lost when printing to PDF_Xchange Standard printer
Hello,
Thank you for the post. I am afraid we are not quite able to reproduce this issue. One thing you could try is to go to Print properties and switch the engine between Auto, XPS, and GDI.
Please tell us what version of office you are running, and please also send us the resulting PDF file.
Thank you!
Thank you for the post. I am afraid we are not quite able to reproduce this issue. One thing you could try is to go to Print properties and switch the engine between Auto, XPS, and GDI.
Please tell us what version of office you are running, and please also send us the resulting PDF file.
Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
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Re: Excel graphics lost when printing to PDF_Xchange Standard printer
It was on Auto (GDI). After switching to XPS, graphics printed.
Patrick: when you tested, were you on Auto (GDI) ?
Patrick: when you tested, were you on Auto (GDI) ?
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Re: Excel graphics lost when printing to PDF_Xchange Standard printer
Hello Claude,
I think Patrick was at XPS himself as well!
I've seen this issue a few times now with the GDI drivers being selected, and will report it to our devs for investigation and fixing asap!
Cheers,
Stefan
I think Patrick was at XPS himself as well!
I've seen this issue a few times now with the GDI drivers being selected, and will report it to our devs for investigation and fixing asap!
Cheers,
Stefan