3D content support?

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
ketter
User
Posts: 149
Joined: Tue Jul 21, 2009 3:05 pm

3D content support?

Post by ketter »

Any idea if or when PDF-XChange Editor will support 3D content? I would love to completely do away with Acrobat Reader, but we just received a PDF with 3D content and now I need to install Reader for one of my users so he can review it.

Thanks!
Ken
User avatar
Dimitar - Tracker Supp
Site Admin
Posts: 1778
Joined: Mon Jan 15, 2018 9:01 am

Re: 3D content support?

Post by Dimitar - Tracker Supp »

Hello Ken,

Unfortunately at the moment we do not have this feature in our software.
We had forward this suggestion to our dev team, to consider it in our future software builds.

Unfortunately given how complex this is, and the lack of specification to follow that will ensure compatibility - we can not commit to any time frame when this feature might be available in our products.

Best regards.
ketter
User
Posts: 149
Joined: Tue Jul 21, 2009 3:05 pm

Re: 3D content support?

Post by ketter »

Well that's unfortunate. Adobe is a pain to work with. I much prefer Tracker Software people and software. Guess I'm installing Reader. Thanks for the quick response.
Ken
User avatar
Dimitar - Tracker Supp
Site Admin
Posts: 1778
Joined: Mon Jan 15, 2018 9:01 am

Re: 3D content support?

Post by Dimitar - Tracker Supp »

Hello Ken,

Thank you for the kind words about our software.
We really appreciate those!

And sorry that we can't yet display 3D elements!

Best regards.
ketter
User
Posts: 149
Joined: Tue Jul 21, 2009 3:05 pm

Re: 3D content support?

Post by ketter »

I've learned that Tracker Software understands customer service. Companies like Adobe, Autodesk, etc have long forgotten what that means (if they ever knew it). I can come here with a problem and quickly get a solution. I have asked for enhancements here and seen them added. I do realize that supporting 3D is not a trivial matter, so no worries about that one. It is just nice to work with a company that listens. It is why we keep renewing maintenance on our licenses.
Thanks,
Ken
User avatar
Dimitar - Tracker Supp
Site Admin
Posts: 1778
Joined: Mon Jan 15, 2018 9:01 am

Re: 3D content support?

Post by Dimitar - Tracker Supp »

:-)
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8436
Joined: Wed Jan 03, 2018 6:52 pm

Re: 3D content support?

Post by TrackerSupp-Daniel »

I am happy to announce that the PDF-Xchange Editor now supports U3D content, with PRC in the pipeline for a future build!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Post Reply