V 7 Pan & Zoom

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Arnold
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V 7 Pan & Zoom

Post by Arnold »

Pan & Zoom works fine with V 6 but not with V 7 on this form. Dragging the blue view window around is restricted to the right 2/3rd's of the document. V 6 seems smoother also. Both XP & Windows 7.

Thanks.
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Radi - Tracker Supp
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Re: V 7 Pan & Zoom

Post by Radi - Tracker Supp »

Hello Arnold,

This behaviour is present when the file is rotated and it is a known issue in the current version of the Editor. We already have a ticket for it and our developers are working on resolving it.

Regards,
Radi
Arnold
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Re: V 7 Pan & Zoom

Post by Arnold »

Excellent. Thank you.
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Tracker Supp-Stefan
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Re: V 7 Pan & Zoom

Post by Tracker Supp-Stefan »

:)
Arnold
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Re: V 7 Pan & Zoom

Post by Arnold »

Is the ticket still open on this one? It does not appear to be fixed in 324.0.
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TrackerSupp-Daniel
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Re: V 7 Pan & Zoom

Post by TrackerSupp-Daniel »

indeed it is:
#4133: Editor 323.1: Pan and Zoom feature doesn't work as intended with rotated pages.
Ill shine some more light on it
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Arnold
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Re: V 7 Pan & Zoom

Post by Arnold »

Pan & zoom still appears to have problems in 324.3.
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Tracker Supp-Stefan
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Re: V 7 Pan & Zoom

Post by Tracker Supp-Stefan »

Hello Arnold,

Yes - this ticket is unfortunately not yet resolved.

Regards,
Stefan
Arnold
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Re: V 7 Pan & Zoom

Post by Arnold »

This bug is still present in 326.0. I was reminded of it by this morning's report of the problem with rotated pages and the Fit Box command. Wondered if they might be related.

Thanks.
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Tracker Supp-Stefan
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Re: V 7 Pan & Zoom

Post by Tracker Supp-Stefan »

Hello Arnold,

I will ask if those two are related, but as for this particular issue and it's ticket - I am afraid that they are indeed not yet marked as resolved.

Regards,
Stefan
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