Virus found

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andreas foerster
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Posts: 3
Joined: Sun Aug 05, 2012 11:20 am

Virus found

Post by andreas foerster »

Hello,

after install PDF-XChange Editor Ver. 7.0.323.2, my AV-Programm shows me a Virus found in the ProgramData/ Package Cache. See the attachment. The AV-Program is f-Secure Anti Virus.

Regards
Andreas
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Will - Tracker Supp
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Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK

Re: Virus found

Post by Will - Tracker Supp »

Hi Andreas,

Thanks for the post - This is a false positive. You can check multiple antivirus apps at once using Virus Total, which is owned and maintained by Google:
https://www.virustotal.com/#/home/upload

Once satisfied, please be sure to contact F-Secure and inform of the false positive, otherwise it will keep happening.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
andreas foerster
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Posts: 3
Joined: Sun Aug 05, 2012 11:20 am

Re: Virus found

Post by andreas foerster »

Hello Will,

thank you for fast responce. I have already inform f-secure for false positive. I had also checked on virustotal. Thank you and Merry Christmas.

Regards
Andreas
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Tracker Supp-Stefan
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Location: London

Re: Virus found

Post by Tracker Supp-Stefan »

Merry Christmas to you too Andreas!

Cheers (and mulled wine),
Stefan
andreas foerster
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Posts: 3
Joined: Sun Aug 05, 2012 11:20 am

Re: Virus found

Post by andreas foerster »

F-Secure had confirm the FALSE POSITIVE and the update of the virus defenition has already fixed this.

Thanks to Will and Stefan, also F-Secure for fast support.

Regards
Andreas
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Tracker Supp-Stefan
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Posts: 17948
Joined: Mon Jan 12, 2009 8:07 am
Location: London

Re: Virus found

Post by Tracker Supp-Stefan »

Hello Andreas,

Glad to hear that F-Secure have confirmed and fixed this at their end!

Cheers,
Stefan