PDF XChange Forum

Upgraded to V7 today and suddenly most of the PDF's I'm printing have black boxes on the page where everything has been inverted. Checking "Print as Image" mostly solves the issue, but it's a workaround and not an actual solution to the problem (also, when printing as image it makes all the lines too thick).

It's affecting PDF's that I'm receiving from other companies as well as all of the PDF's created our Inventory/Purchasing/Payroll software (Sage 100 Contractor).

Never had this issue before and nothing has changed in our environment other than this upgrade.

In a short test, myself, I was not able to reproduce the problem.

Can you please post one of the above PDFs?

Sure thing, here's a couple examples.

One was generated by our own software (Sage 100 Contractor), the other was sent to me from another company (created using completely different software).

I verified the same results in my preview on Windows 7 by installing the Ricoh MP C1500/615C PCL6 driver from the standard Windows install. Adobe as well as the old PDF-XChange Viewer shows the print preview correctly but not the V7 Editor.

I also tested the Ricoh MP C1500/615C PS and Ricoh MP C1500/615C PCL5 and they preview wrong also.

To me it seems like a bad interpretation of the "opacity" property of the concerning images/objects.

For a test, I have changed the opacity value for all the objects from 100% to 80% and the problem is gone.

Issue to be resolved by Tracker Software Development ?

Hi guys,

this is a known issue Ivan is working on right now.

It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).

Paul - Tracker Supp wrote:Hi guys,

this is a known issue Ivan is working on right now.

It should be fixed for 7.0.323.1 due out Monday (all things going to plan of course).

Nice! Sounds like you guys are on top of things. Thanks for the info.