PDF-XChange - Tracker PDF Viewer - TIFF-XChange - Image-XChange - XMF-XChange - Raster-XChange - Support

Moderators: TrackerSupp-Daniel, Tracker Support, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Paul - Tracker Supp, Ivan - Tracker Software, Sean - Tracker, Tracker Supp-Stefan

 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

EMF Gridding Issue

Tue Nov 14, 2017 7:52 pm

When opening a large .emf file (200-400 MB's) a grid is being displayed over top of the image. Has anyone encountered this issue/come up with a solution
Attachments
Example Grid.png
 
User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1655
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
Contact:

Re: EMF Gridding Issue

Tue Nov 14, 2017 7:59 pm

Hello mschellenberg,

Thank you for your post, and welcome to our forums! Please try going to View> Show and make sure that grid is not selected. Failing that, please do send us the emf and PDF in question so that we can investigate this further.

Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Tue Nov 14, 2017 8:16 pm

The grids are turned off, but the pdf is larger then 5MB's
Test_Optimized.zip
(4.24 MiB) Downloaded 11 times
 
Willy Van Nuffel
User
Posts: 1260
Joined: Wed Jan 18, 2006 12:10 pm

Re: EMF Gridding Issue

Tue Nov 14, 2017 10:06 pm

Hello,

Myself, I have the impression that the grid is part of the PDF itself.

I can open your PDF, but it seems to be too heavy to be handled by PDF-XChange Editor on my computer.
The Editor is 'hanging' all the time.

I hope that Tracker Software Support can give you some advise in this.

Best regards.
 
Paul - Tracker Supp
User
Posts: 4747
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: EMF Gridding Issue

Tue Nov 14, 2017 10:38 pm

Hi guys,

indeed it is in the document. Each square of this grid is defined as it's own path. Adobe renders it the same way as we do.

I hope that helps.
_________________
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Tue Nov 14, 2017 11:30 pm

I'll see if i can scale it down to give you the comparison of paint opening the file vs pdf-xchange, in paint there is no gridding visible. I am thinking there is some sort of conversion process that PDF Xchange does to make an EMF viewable.
 
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 12678
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: EMF Gridding Issue

Wed Nov 15, 2017 3:29 pm

Hello mschellenberg,

If Adobe is also rendering this file the same as we do - then the difference might be that Pain uses different algorithms, or rounding/smoothing of pixel values.
Please do prepare the smaller samples and we will take a further look into this!

Regards,
Stefan
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Thu Nov 16, 2017 1:39 pm

I have scaled it down to within the size limit but am unable to post the .emf file i am opening in PDF-Exchange.
Below you will find the results of opening it in Microsoft Paint (what it should look like) vs PDF-Xchange, let me know if there is a way i can upload the .emf file some other way.
Attachments
Small Sample Paint.pdf
(199.38 KiB) Downloaded 17 times
Small Sample PDFXChange.pdf
(1015.42 KiB) Downloaded 16 times
 
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 12678
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: EMF Gridding Issue

Fri Nov 17, 2017 10:46 am

Hello mschellenberg,

Please zip the smaller .emf file first - and then you should be able to attach the archived version of the same without issues.

I do see the problem from the samples you provided, but we will need the original .EMF as well to be able to run some tests on it ourselves.

Regards,
Stefan
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Fri Nov 17, 2017 1:33 pm

I have zipped up the .emf, please see the attached.
Attachments
Small Sample.zip
(633.84 KiB) Downloaded 10 times
 
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 12678
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: EMF Gridding Issue

Fri Nov 17, 2017 2:41 pm

Thanks for the file mschellenberg,

I am checking with a colleague from the dev team now - and see what he has to say about that EMF file.
It seems like something happens with the conversion process, but I only have Adobe's Acrobat Reader (free version) that can't convert it to PDF itself to check their result!

Regards,
Stefan
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Mon Nov 20, 2017 7:08 pm

Hopefully you were able to use that .emf, let me know if you ran into any problems.
 
Willy Van Nuffel
User
Posts: 1260
Joined: Wed Jan 18, 2006 12:10 pm

Re: EMF Gridding Issue

Mon Nov 20, 2017 8:28 pm

I have opened the Small Sample.EMF in IrfanView, PDF-XChange Editor, MS Word 2010, Windows Paint.
See print screens in the attached ZIP file.

When the EMF is being opened with PDF-XChange Editor, we see more of it than in the other applications.

It seems like there has been done a kind of "crop" on the original picture, but the parts that have been cut are still present in the file.

To me it is not clear if the EMF should be shown like in the Editor, or like in the other applications?
Maybe, the EMF has not been saved correctly?
Attachments
Small Sample EMF - How it opens.zip
(815.26 KiB) Downloaded 8 times
 
Ivan - Tracker Software
Site Admin
Posts: 3508
Joined: Thu Jul 08, 2004 10:36 pm
Location: Vancouver Island - Canada
Contact:

Re: EMF Gridding Issue

Tue Nov 21, 2017 3:03 am

fixed in new build (V7). Release should be available shortly
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Tue Nov 21, 2017 1:33 pm

Excellent! Are we talking a month or a greater amount of time when you note "soon"?

Thanks for your help with this, glad to see that these forums are so active.
 
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 12678
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: EMF Gridding Issue

Tue Nov 21, 2017 3:58 pm

Hi mschellenberg,

We are aiming for before the end of the month.
The provisional date is 27 - next Monday, but it might be a day or two later depending on how some last minute things are progressing!

Regards,
Stefan
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Wed Nov 29, 2017 2:41 pm

Just wondering if we are still on track for a version 7 release today?
 
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 12678
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: EMF Gridding Issue

Wed Nov 29, 2017 3:35 pm

Hello mschellenberg,

Unfortunately a critical bug was discovered with the PDF Saver, so we are working on fixing that at the moment, so unfortunately it look like there will be a 24 hour delay in the release.

Regards,
Stefan
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Thu Nov 30, 2017 3:00 pm

Did we get pushed back an additional day? I apologize for the repeated release inquiries however, I currently have a broken business process that is relying on this release and if this release does not resolve our issue, initiating a process to create a completely different work flow for this task.
 
Ivan - Tracker Software
Site Admin
Posts: 3508
Joined: Thu Jul 08, 2004 10:36 pm
Location: Vancouver Island - Canada
Contact:

Re: EMF Gridding Issue

Thu Nov 30, 2017 7:07 pm

New build (version) will be released today. Releases are published by our Canadian office as usual afternoon PST time. And it also takes some time while files will be available in the cloud.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
 
mschellenberg
User
Topic Author
Posts: 15
Joined: Tue Nov 14, 2017 7:36 pm

Re: EMF Gridding Issue

Thu Nov 30, 2017 7:19 pm

Oh snap, looks like Christmas is going to come early this year!

Thanks for the update.
 
Willy Van Nuffel
User
Posts: 1260
Joined: Wed Jan 18, 2006 12:10 pm

Re: EMF Gridding Issue

Fri Dec 01, 2017 7:48 pm

Open "Small Sample.EMF" in PDF-XChange Editor V7 build 323.0 works perfectly now !
 
User avatar
Sasha - Tracker Dev Team
User
Posts: 3277
Joined: Fri Nov 21, 2014 8:27 am
Contact:

Re: EMF Gridding Issue

Sat Dec 02, 2017 6:35 am

:)
Join us at Google+:
https://plus.google.com/+PDFXChangeEditorTS
Subscribe at:
https://www.youtube.com/channel/UC-TwAMNi1haxJ1FX3LvB4CQ

Who is online

Users browsing this forum: Tracker Supp-Stefan and 4 guests