"Save As Optimized" feature not working properly

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David.P
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"Save As Optimized" feature not working properly

Post by David.P » Wed Nov 01, 2017 3:46 pm

Hi forum and support team,

I just found out that the "Save As Optimized" feature seemingly has a glitch.

I have a partially scan-based document with 100 pages that I need to optimize. What I basically want is that dead hyperlinks be removed from the document, i.e. links to pages of the document that not exist anymore.

However, when using the "Cleanup" option with only "Discard Invalid Links" activated, not only the dead but instead all links in the document would be removed.

When additionally activating the option "Find and Remove Content Outside of the Crop Box", also all highlights and comments in the document are removed!

I attach a sample document where this happens.

Regards
David.P

Image
Attachments
optimize documents problem.pdf
This is the original file with hyperlinks, highlights and comments
(700.17 KiB) Downloaded 38 times
optimize documents problem_Optimized.pdf
This is the same file after optimizing with only the "Discard Invalid Links" and "Find and Remove Content Outside of the Crop Box" checkboxes checked
(697.08 KiB) Downloaded 35 times
David.P
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Tracker Supp-Stefan
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Re: "Save As Optimized" feature not working properly

Post by Tracker Supp-Stefan » Thu Nov 02, 2017 4:51 pm

Thanks for the report David,

I've created a ticket in our internal system:
#4078: Editor 322.7: "Save As Optimized" feature not working properly
So that we can get this sorted.

As soon as there are any news in the ticket - I will let you know.

Regards,
Stefan

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David.P
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Re: "Save As Optimized" feature not working properly

Post by David.P » Thu Nov 02, 2017 5:02 pm

Thank you for the fast action, Stefan.
Looking forward for a fix (and reluctantly using A**be A***bat) in the meantime,
David
:)
David.P
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Re: "Save As Optimized" feature not working properly

Post by Tracker Supp-Stefan » Thu Nov 02, 2017 5:03 pm

We will be working on this David,

And I hope you use "the other tool" only for that part of your daily PDF needs! :D

Cheers,
Stefan

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Re: "Save As Optimized" feature not working properly

Post by Tracker Supp-Stefan » Fri Nov 03, 2017 1:00 pm

Hi David,

Just an update that this has now been fixed and the fix will be in the upcoming build!

Cheers,
Stefan

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David.P
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Re: "Save As Optimized" feature not working properly

Post by David.P » Fri Nov 03, 2017 1:39 pm

Thank you Stefan, that was quick!
Regards
David
:)
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Re: "Save As Optimized" feature not working properly

Post by Tracker Supp-Stefan » Wed Nov 08, 2017 4:34 pm

:D

Joxon
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Re: "Save As Optimized" feature not working properly

Post by Joxon » Sat Dec 02, 2017 1:29 pm

It seems to be fixed in the new version 7. Hopefully it will be fixed in version 6 too, because at the moment I hesitate to upgrade to version 7. Yet, the bug is a serious one.

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Re: "Save As Optimized" feature not working properly

Post by Will - Tracker Supp » Sun Dec 03, 2017 9:18 pm

Hi Joxon,

I'm afraid that we cannot offer fixes for older releases, so the fix will only be available from the latest release onward.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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