Send PDF freezes outlook

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Dano64
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Posts: 7
Joined: Tue Jun 06, 2017 6:41 am

Send PDF freezes outlook

Post by Dano64 » Thu Sep 07, 2017 4:01 pm

Hi all

I have the following behaviour when senden a PDF via PDF XChange editor.
New 'Message' dialog is opened with the attached PDF.
Entering the email address and sending the mail.
Mail is sent but

Outlook freezes until

- either I close PDF XChange editor completely
- either I open an other PDF within PDF XChange editor
- or some times when I select 'open...' but this not always helps.

PDF XChange Version: 6.0 Build 319.0
Outlook 2010: Version 14.07184.5000 (32.Bit)

Any ideas what might cause the problem?

Regards,
Daniele

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Patrick-Tracker Supp
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Posts: 1668
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
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Re: Send PDF freezes outlook

Post by Patrick-Tracker Supp » Thu Sep 07, 2017 5:16 pm

Hello Dano64,

Thank you for the post. I suspect you are seeing this issue because you are running an older build. Please try updating to the latest build: http://www.tracker-software.com/PDFXVE6.zip

I hope this helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

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