Damaging PDFs

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glocal
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Damaging PDFs

Post by glocal »

I have a set of PDFs I created out of photographed paper documents, which then I enhanced and OCRed with Acrobat. Very often when I open one of them, highlight a random sentence and try to save, I get an error and then the file is already saved as damaged. Then the file won't open again with X-change (322.5) or Acrobat X. For now all I can do is use Acrobat with these files.

See error:
https://www.dropbox.com/s/avkzrlhia2jpn ... r.jpg?dl=0
Original file:
https://www.dropbox.com/s/f278t969ie8vx ... l.pdf?dl=0
Damaged file:
https://www.dropbox.com/s/62smkpero8t7i ... d.pdf?dl=0
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Will - Tracker Supp
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Re: Damaging PDFs

Post by Will - Tracker Supp »

Hi glocal,

Thanks for the post and samples - I can't reproduce this when OCRing with our software. Can you please provide a sample document that has been OCR using Acrobat (without any other changes made).

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
glocal
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Posts: 69
Joined: Sun Jun 17, 2012 6:52 pm

Re: Damaging PDFs

Post by glocal »

For some reason I didn't get a notification for your reply. Anyway, let me explain this a bit better. I am not using X-Change to OCR the file. Original.pdf is already prepared. The point is that when I try to edit it (eg highlight a sentence) and save it I get the error message and a permanently damaged PDF. Acrobat doesn't damage the file. Are you saying that you can edit original.pdf and save it without getting the error? I can reproduce this every single time and it happens with many similar files.
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Tracker Supp-Stefan
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Re: Damaging PDFs

Post by Tracker Supp-Stefan »

Hello glocal,

Just tried with your original file, and placed a highlihht and an underline on two separate pages, and the file saved correctly for me.
Can you please run a test on a different machine and see if it is reproducible there or if it happens only on one device?

Regards,
Stefan
glocal
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Posts: 69
Joined: Sun Jun 17, 2012 6:52 pm

Re: Damaging PDFs

Post by glocal »

It looks like false alarm. I am trying to reproduce the problem with several files and I can't! Something must have broken in Windows or X-change in that session and fixed itself after a reboot. Fingers crossed it won't happen again.

Also, thanks for reinstating my forum access. It works fine now.
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Tracker Supp-Stefan
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Re: Damaging PDFs

Post by Tracker Supp-Stefan »

Hi glocal,

Yeah - it seems to have been a one off! Glad that it is not happening any more!

Regards,
Stefan
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