Hi,
I came over a situation where I lost often data, really annoying, and could'nt reproduce the error.
Now I got it:
I am editing the page content of one PDF adding new content to an existing content - cursor is IN the content, have multiple PDF files in tabs open.
Clicking with the mouse on the tab of the next document - just for information (no action like copying etc.)
Clicking back the tab of the first document, cursor is not seen - if hitting the left or right arrow key the NEW written content
is gone and the focus away from the text object.
Anyway, I know it now but the question:
Is it possible to ask if the changes of the content are to be dumped?
If I only edit page content and press ESC, the changes are saved!
So it seems it has to do with loosing the focus from one doc to the other....
Thanks a lot,
Kind regards,
editing page content - lost focus - lost data
Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan
editing page content - lost focus - lost data
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Re: editing page content - lost focus - lost data
Hi,
Just want to know if someone is looking after this behaviour,
Thanks,
kind regards,
Just want to know if someone is looking after this behaviour,
Thanks,
kind regards,
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Re: editing page content - lost focus - lost data
Hi,
here a short video about 1 minute, it is on a free web hosting site if any problems:
https://yogi108.site11.com/dl/video_PDF-Editor.mp4
kind regards,
here a short video about 1 minute, it is on a free web hosting site if any problems:
https://yogi108.site11.com/dl/video_PDF-Editor.mp4
kind regards,
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
- Patrick-Tracker Supp
- Site Admin
- Posts: 1645
- Joined: Thu Mar 27, 2014 6:14 pm
- Location: Vancouver Island
- Contact:
Re: editing page content - lost focus - lost data
Hello Yogi,
I am sorry that you have not yet received a response to this post! I am not able to reproduce this issue. Could you please confirm what version and build you are running (Help> About).
The dev team is also trying to reproduce this.
Thank you!
I am sorry that you have not yet received a response to this post! I am not able to reproduce this issue. Could you please confirm what version and build you are running (Help> About).
The dev team is also trying to reproduce this.
Thank you!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Re: editing page content - lost focus - lost data
Hi Patrick,Patrick-Tracker Supp wrote:Hello Yogi,
I am sorry that you have not yet received a response to this post! I am not able to reproduce this issue. Could you please confirm what version and build you are running (Help> About).
The dev team is also trying to reproduce this.
Thank you!
Thanks for your response - Version 6.0, Build 321.0
should be the latest ...
Could you see the video from my last post?
+) It is important that you are in a textbox writing some text,
+) Mouseclick to the next tab
+) Mouseclick to the previous tab
+) press left or right or up or down arrow key - new written content is gone.
if pressing ESC, the content is SAVED, as in a normal edit.
If it helps I take the time for a Teamviewer session,
kind regards,
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
- Patrick-Tracker Supp
- Site Admin
- Posts: 1645
- Joined: Thu Mar 27, 2014 6:14 pm
- Location: Vancouver Island
- Contact:
Re: editing page content - lost focus - lost data
Hello Yogi,
Thank you for offering the additional description. We were able to reproduce this issue and are currently working on a fix.
Thank you for your time!
Thank you for offering the additional description. We were able to reproduce this issue and are currently working on a fix.
Thank you for your time!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Thank you.
Cheers,
Patrick Charest
Tracker Support North America
Re: editing page content - lost focus - lost data
Hi Patrick,Patrick-Tracker Supp wrote:Hello Yogi,
Thank you for offering the additional description. We were able to reproduce this issue and are currently working on a fix.
Thank you for your time!
Thank you for your efforts.
You are welcome,
kind regards,
"You cannot know the meaning of your life until you are connected to the power that created you.”
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
Shri Mataji Nirmala Devi, founder of Sahaja Yoga
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: editing page content - lost focus - lost data
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com