"File" drop down doesn't!

[Robert13]

I just put a new hard drive in and had to re-install Editor. All is fine except File on the Menu bar no longer will drop down to let me open or save or whatever.
Is there a setting I'm missing or ? All other commands on the menu bar work.
I downloaded and installed ProV6.x64.msi

[Paul - Tracker Supp]

Hi Robert,

thanks for the post and report. That should not be possible!

Can you please export your settings to file and post them here?

Edit --> Export Settings

after exporting the settings lease reset them to defaults:

Edit --> Reset Settings

Let us know if that restores the File item on the Toolbar properly.

hth

[Robert13]

Attached is the settings file. Resetting did fix the problem. Not sure why I didn't think of that.
I'll blame it on the computer crash
The settings in the attached file, was a set I had saved previously, before the crash and before version 6.0.
Maybe that is why it would not work?

[Will - Tracker Supp]

Hi Robert13,

Thanks for the follow-up - glad the reset helped! The items under the file menu likely got removed. If this happens again then please let us know.

Cheers,

[Vasyl-Tracker Dev Team]

Hi, Robert.

Attached is the settings file. Resetting did fix the problem. Not sure why I didn't think of that.

If you want to return back your customized toolbars:

1. Import all settings from the settings-file that your provided for us.
2. Use the Menu/View/Toolbars/Customize Toolbars feature
3. In dialog, in 'Toolbars' tab select the 'Menu' item and then use 'Reset' button

- it will reset to defaults only the main menu and keep your other customized toolbars as well.

---

We reproduced your issue with your settings and will investigate/fix it, thanks..

Cheers.

[HaPe]

I just realized that I have/had the same problem.
I attached my xcs-file in case you want to have a second one for your investigations.
As I didn't made many changes I just re-created my settings which fixed the problem.(Resetting to default values worked too)

HaPe

[Will - Tracker Supp]

Hi HaPe,

Thanks for that, but I'm afraid that we won't be able to see why it happened, but will only see the removal of the file drop-down as a user-defined menu customization. I suspect that you may have accidentally removed the drop-down, but if not, we would actually have to reproduce it happening here.

Thanks,

[Robert13]

Hi, Robert.

Attached is the settings file. Resetting did fix the problem. Not sure why I didn't think of that.

If you want to return back your customized toolbars:

1. Import all settings from the settings-file that your provided for us.
2. Use the Menu/View/Toolbars/Customize Toolbars feature
3. In dialog, in 'Toolbars' tab select the 'Menu' item and then use 'Reset' button

- it will reset to defaults only the main menu and keep your other customized toolbars as well.

---

We reproduced your issue with your settings and will investigate/fix it, thanks..

Cheers.

Thanks, that worked.

[Will - Tracker Supp]