Window position changes
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Window position changes
Our program in the company uses editor and opens through a command stored PDF. When I close the editor with X and PDF visits again, then the window is moved slightly downwards. Close and I open it again, it is again a few cm downwards moved, etc. Use CTRL-Q does not happen!
When I open the PDF directly in Windows File Manager, and end by X, everything is OK. The next time you open the PDF remains the position.
The "Viewer" retains its position even with X.
Greeting
Zunar
When I open the PDF directly in Windows File Manager, and end by X, everything is OK. The next time you open the PDF remains the position.
The "Viewer" retains its position even with X.
Greeting
Zunar
- Will - Tracker Supp
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Re: Window position changes
Hi Zunar,
Thanks for the post - there was a known issue with the window position in build 318 and was corrected for build 318.1. Please make sure that you are using the latest release:
https://www.pdf-xchange.com/PDFXVE6.zip
HTH!
Thanks for the post - there was a known issue with the window position in build 318 and was corrected for build 318.1. Please make sure that you are using the latest release:
https://www.pdf-xchange.com/PDFXVE6.zip
HTH!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: Window position changes
Hi!
Thanks for the link. But I'm already using the version 318.1
greetings
Thanks for the link. But I'm already using the version 318.1
greetings
- Paul - Tracker Supp
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Re: Window position changes
Hi Zunar,
How are you opening the files? You say it works when opening the file by double clicking in Windows File manager but not when you open it using:
the company uses editor and opens through a command stored PDF.
I am not sure I understand this. Do you have links in a PDF file? Is it a command line command? We would need to reproduce the issue in order to fix it and it seems to me that we need to understand the specifics of how you open the file if not using the Windows file manager.
How are you opening the files? You say it works when opening the file by double clicking in Windows File manager but not when you open it using:
the company uses editor and opens through a command stored PDF.
I am not sure I understand this. Do you have links in a PDF file? Is it a command line command? We would need to reproduce the issue in order to fix it and it seems to me that we need to understand the specifics of how you open the file if not using the Windows file manager.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: Window position changes
Hi!
Can I send a small video via PN or email? Where?
Zunar
Can I send a small video via PN or email? Where?
Zunar
- Radi - Tracker Supp
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Re: Window position changes
Hello Zunar,
You can upload the video online and send us a link or send us the video directly.
In both cases - please use support@pdf-xchange.com
Please include a link to this forum topic in the e-mail.
Regards,
Radi
You can upload the video online and send us a link or send us the video directly.
In both cases - please use support@pdf-xchange.com
Please include a link to this forum topic in the e-mail.
Regards,
Radi
- Will - Tracker Supp
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Re: Window position changes
Hi Zunar,
We've received the video and have managed to reproduce the issue here. This has been passed to the Dev. Team for further investigation.
Cheers,
We've received the video and have managed to reproduce the issue here. This has been passed to the Dev. Team for further investigation.
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: Window position changes
Hi!
Thank you for the feedback
Greetings
Zunar
Thank you for the feedback
Greetings
Zunar
- Will - Tracker Supp
- Site Admin
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- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
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Re: Window position changes
Not a problem!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
- Will - Tracker Supp
- Site Admin
- Posts: 6815
- Joined: Mon Oct 15, 2012 9:21 pm
- Location: London, UK
- Contact:
Re: Window position changes
Hi Zunar,
Small update: I've created an internal development ticket to track the progress of the issue. The ticket number is RT-3693.
Cheers,
Small update: I've created an internal development ticket to track the progress of the issue. The ticket number is RT-3693.
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com