Window position changes

[Zunar]

Our program in the company uses editor and opens through a command stored PDF. When I close the editor with X and PDF visits again, then the window is moved slightly downwards. Close and I open it again, it is again a few cm downwards moved, etc. Use CTRL-Q does not happen!
When I open the PDF directly in Windows File Manager, and end by X, everything is OK. The next time you open the PDF remains the position.
The "Viewer" retains its position even with X.

Greeting
Zunar

[Will - Tracker Supp]

Hi Zunar,

Thanks for the post - there was a known issue with the window position in build 318 and was corrected for build 318.1. Please make sure that you are using the latest release:
https://www.pdf-xchange.com/PDFXVE6.zip

HTH!

[Zunar]

Hi!
Thanks for the link. But I'm already using the version 318.1

greetings

[Paul - Tracker Supp]

Hi Zunar,

How are you opening the files? You say it works when opening the file by double clicking in Windows File manager but not when you open it using:
the company uses editor and opens through a command stored PDF.

I am not sure I understand this. Do you have links in a PDF file? Is it a command line command? We would need to reproduce the issue in order to fix it and it seems to me that we need to understand the specifics of how you open the file if not using the Windows file manager.

[Zunar]

Hi!
Can I send a small video via PN or email? Where?

Zunar

[Radi - Tracker Supp]

Hello Zunar,

You can upload the video online and send us a link or send us the video directly.
In both cases - please use support@pdf-xchange.com
Please include a link to this forum topic in the e-mail.

Regards,
Radi

[Will - Tracker Supp]

Hi Zunar,

We've received the video and have managed to reproduce the issue here. This has been passed to the Dev. Team for further investigation.

Cheers,

[Zunar]

Hi!

Thank you for the feedback

Greetings
Zunar

[Will - Tracker Supp]

Not a problem!

[Will - Tracker Supp]

Hi Zunar,

Small update: I've created an internal development ticket to track the progress of the issue. The ticket number is RT-3693.

Cheers,