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Error opening certain pdf

Posted: Thu Sep 29, 2016 2:25 pm
by July
Hi,

I'm getting "Error[System]: The parameter is incorrect" in PDF-XChange Editor 6.0.318.1 when trying to open this file (file has size 36.5 MB, so I had to upload it to zippyshare, sorry). PDF-XChange Viewer 2.5.317.1 opens it without problems, though. I'll appreciate it if someone could look into this.

Thanks

Re: Error opening certain pdf

Posted: Thu Sep 29, 2016 3:00 pm
by Tracker Supp-Stefan
Hello July,

Thanks for the report. I managed to reproduce this so will pass it to our devs for investigation.

Regards,
Stefan

Re: Error opening certain pdf

Posted: Thu Sep 29, 2016 3:50 pm
by tin-su liang
Hi,
I just downloaded and purchased pdf-exchange editor but i couldn't use it to open any of my pdf files, even after i restart my computer. i kept seeing this message, error [system]: unspecific error. Please help! thank you!

Re: Error opening certain pdf

Posted: Thu Sep 29, 2016 5:25 pm
by John - Tracker Supp
Hi,

Our team have analysed the file provided and found;

The file is corrupted - the first 416 pages are ok, but the remaining 173 are broken.

Currently the editor will not open documents with a broken page list.

In an upcoming release we will make some changes to preserve the number of pages and use blank pages with minimal size for those inaccessible.

Thanks for your patience.