Splitting pages & weblinks

[HaPe]

1.When splitting pages weblinks are lost.Is there any way to keep them alive?
Watch video "Splitting 1"
https://youtu.be/WJKsvP8OAJU

2.The "Split Pages" option gives me a drop-down menu to select either

"change the cropbox of the resulting pages"
or
"change the physical size of resulting pages"

If I select "change the physical size of resulting pages" and "Undo" the splitting afterwards causes the Editor to crash.
If this happens the first time I get an error message and Editor closes.If I try the same action again Editor just disappears.No message,no warning.This happens quite often but not always.
I do not use this option but I wanted to demonstrate the problem.
Watch video "Splitting 2" - in this case the Editor closes without any error message.
https://youtu.be/3BEWkwkF3a0

HaPe

[Patrick-Tracker Supp]

Ha Hape,

Thank you for the email. I have confirmed the issue with links when splitting pages, however, I am not able to reproduce the crash. Could you please go to Help> About and let me know what version and build you are running? From the Video, I can deduce that you are probably already using the latest build. Could you please send me the file you used (before split is applied) to demonstrate this issue?

Thank you!

[HaPe]

Hi Patrick,
I am using the latest version 317.1 - should have mentioned this right away.
Here is one of the files that cause problems.I just tested it again and this time it took me 3 attempts
before the Editor crashed.It came up with an error message before it shut down.
The pdf-file was produced with a 3rd-party HTML to PDF converter and chances are that this program might be the culprit.
As I said in my previous posting I do not use this option that crashes the Editor.I was just testing various options when I encountered the issue.
=============================
I wasn't sure if the lost weblinks - after splitting pages - were an issue or just something one has to live with it.
Your answer suggests that it is a bug and might be fixed some time in a later release? It would save
from inserting links manually.

HaPe

[Radi - Tracker Supp]

Hello HaPe,

I was able to reproduce both problems and created two tickets in our internal system so our developers can investigate the problems:
RT#3633 Editor 317.1: Splitting a page removes all links on the page.
RT#3634 Editor 317.1: Undoing a split page closes the Editor.

Please refer to the above ticket numbers if you request updates on them by e-mail or in related topics.

Regards,
Radi

[HaPe]

Thanks Radi for the quick response.
Let the Devs take their time.I can still use the splitting feature which I really like by the way....

HaPe

[Will - Tracker Supp]

Thanks for understanding HaPe

[HaPe]

I was just checking the splitting feature with version 318.1.
The problem is still there,so I guess you haven't had the time yet to tackle the issue.Not a big deal for me,however when I did some more testing I realized that after splitting pages not only web links are missing but also textboxes,stamps etc.
Just try the following:
Create a new empty page.Add a stamp,a textbox,a type writer annotation etc. and split the page.The result will be 2 empty pages. I don't know if this problem already existed in the previous versions,because I was more concentrated on missing web links in pre-existing pdf-files.

HaPe

[Patrick-Tracker Supp]

Hi Hape,

Thanks for bringing that to our attention! I tested this with the latest build and build 317.1 and can confirm that the behaviour is the same. I have updated RT#3633 Editor 317.1: Splitting a page removes all links on the page to include your report regarding comments and annotations.

Thanks!

[Sasha - Tracker Dev Team]

Hello guys,

The split pages feature now also splits annotations on pages that are being split. This feature will be available from the next major build 323.

Cheers,
Alex

[HaPe]

Hi Alex,
thanks for the feedback !
I have just installed the latest build 322.5 and wanted to split a newly created file with an empty page.
To my surprise the split feature was greyed out.Testing some older pdf-files I was able to split pages in some
files but not all of them.
Could this be a bug or am I doing something wrong?

HaPe

[Sasha - Tracker Dev Team]

Hello HaPe,

Everything is OK here:

Cheers,
Alex

[HaPe]

Aaargh....I have to apologize.Seems to be my mistake.It works when I go to the sub menu as shown in your picture.
What I did was that I (stupidly) wanted to use the "split document" option which is obviously not the same as the "split pages" option.

HaPe

[Tracker Supp-Stefan]

Hi HaPe,

Glad that it's clearer now!

Cheers,
Stefan