v6 printer driver bug  SOLVED

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DrTeeth
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v6 printer driver bug

Post by DrTeeth »

Hi,

The driver does not obey the option to unload itself after a given period, so stays loaded until the next boot if not manually closed.

It was like this in v5 too.

Cheers

DrT
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Tracker Supp-Stefan
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Re: v6 printer driver bug

Post by Tracker Supp-Stefan »

Hello DrTeeth,

I will ask our drivers developers to look at this, but may I first as if you are using the Standard or Lite printing drivers?

Regards,
Stefan
DrTeeth
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Re: v6 printer driver bug

Post by DrTeeth »

Hi Stefan,

I think it is the Lite version. It is the one that is included in the PDF-XChangeEditor v6 installation file.

Cheers

DrT
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Tracker Supp-Stefan
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Re: v6 printer driver bug

Post by Tracker Supp-Stefan »

Thanks DrTeeth

The developer that works on this is away for a couple of days, but I will ask him to take a look when he is back later this week.

Regards,
Stefan
DrTeeth
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Re: v6 printer driver bug

Post by DrTeeth »

Great! After having some rest, he will be fully charged to get it fixed by the weekend, no doubt :lol: :lol: :lol: !

Seriously, no hurry.

Regards

DrT
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Tracker Supp-Stefan
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Re: v6 printer driver bug

Post by Tracker Supp-Stefan »

Hi GrTeeth,

We are planning to release a new build (317.1) next Monday to fix some other issues with the Lite driver, but I can't make any promises for this one in particular. Even if it doesn't unload - the memory used is just a few MB - so hopefully this isn't too much of a problem!

Regards,
Stefan
DrTeeth
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Re: v6 printer driver bug

Post by DrTeeth »

Thanks Stefan.
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Tracker Supp-Stefan
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Re: v6 printer driver bug

Post by Tracker Supp-Stefan »

:)
tomtomhh
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Re: v6 printer driver bug

Post by tomtomhh »

Hi,

I' am using a licensed XChange Editor plus. XChange Lite V6 does not work also in the newest build 317.1.
I 've deinstalled the former version completely before installing build 317.1

Operating system : Win10

A very general error message occurs. -> WINDOWS cannot print due to printer set-up problem.

B.t.w. :
1. PDFCREATOR works......
2. old pdf-XChange V2 works also....
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Radi - Tracker Supp
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Re: v6 printer driver bug

Post by Radi - Tracker Supp »

Hello tomtomhh,

Welcome to the forums.

I believe that your problem is the same as in this topic: https://forum.pdf-xchange.com/ ... 31#p100331
Please try the solution provided in KB500 having in mind my post and check if this solves the problem.

Regards,
Radi
tomtomhh
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Re: v6 printer driver bug

Post by tomtomhh »

...
Thanks for immidiate reply...

I' ve followed the thread and I've tried to download the *bat-file you have mentioned in this thread.
but the link redirects to Tracker-Homepage only . Hence, the required XPSSVCS.DLL cannot be installed.

Please let me know where I have access to the required file....


Thanks in advance!

Tom
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Radi - Tracker Supp
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Re: v6 printer driver bug

Post by Radi - Tracker Supp »

Hello tomtomhh,

Please find the archive from KB500 attached to this post.

Regards,
Radi
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tomtomhh
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Re: v6 printer driver bug

Post by tomtomhh »

Dear Radi,

it works fine - problem has been solved :)

Thanks a lot !

Tom
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Tracker Supp-Stefan
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Re: v6 printer driver bug

Post by Tracker Supp-Stefan »

:)