Queries about the new version(s)
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Queries about the new version(s)
Query 1: Is PDF-XChange Editor: 6.0.317 an update to PDF-XChange Editor: 5.5.316.1, i.e. if a user has a current maintenance plan, the user does not need to buy a licence for PDF-XChange Editor: 6.0.317.
If it is an update, it is not showing up as an update when Help/Check for Updates is used.
Query 2: Are there any upgrade prices: i.e. to go from PDF-XChange Editor: 5.5.316.1/PDF-XChange Editor: 6.0.317 to
(a) Editor Plus
(b) PDF-XChange-Pro
Query 3: Is there a portable version for PDF-XChange Editor: 6.0.317 available for download, as it does not show up as available for download (e.g. https://www.pdf-xchange.com/version ... nge-editor)
If it is an update, it is not showing up as an update when Help/Check for Updates is used.
Query 2: Are there any upgrade prices: i.e. to go from PDF-XChange Editor: 5.5.316.1/PDF-XChange Editor: 6.0.317 to
(a) Editor Plus
(b) PDF-XChange-Pro
Query 3: Is there a portable version for PDF-XChange Editor: 6.0.317 available for download, as it does not show up as available for download (e.g. https://www.pdf-xchange.com/version ... nge-editor)
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Re: Queries about the new version(s)
Hi Victor,
Thanks for the post.
https://www.pdf-xchange.com/PDFXEdit_Portable.zip
HTH!
Thanks for the post.
This is a major Version upgrade, so I'm not sure whether it should be available via the Tracker Updater. If it supposed to be available, I suspect that the note hasn't been made in on our Update Server. I'll make a note to bring this up later today (it's 2:30am on the West Coast ofCanada, at the moment). As for whether it will be free or not, so long as a user has active maintenance, all major version upgrades and minor product updates are free.Query 1: Is PDF-XChange Editor: 6.0.317 an update to PDF-XChange Editor: 5.5.316.1, i.e. if a user has a current maintenance plan, the user does not need to buy a licence for PDF-XChange Editor: 6.0.317.
From what I can see, you have an XChange Pro license with active maintenance, so the Upgrade is free for you, simply log-in to your account and use the Get free serial button. Regarding upgrade paths, there should be upgrade paths from an Editor license to both the Editor Plus and PDF-XChange Pro. Please note that the Editor Plus is included with Pro.Query 2: Are there any upgrade prices: i.e. to go from PDF-XChange Editor: 5.5.316.1/PDF-XChange Editor: 6.0.317 to
(a) Editor Plus
(b) PDF-XChange-Pro
Odd, looks like it's not listed. I've tested and the old download link does download the V6 portable Editor. You can download it directly, here:Query 3: Is there a portable version for PDF-XChange Editor: 6.0.317 available for download, as it does not show up as available for download (e.g. https://www.pdf-xchange.com/version ... nge-editor)
https://www.pdf-xchange.com/PDFXEdit_Portable.zip
HTH!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Queries about the new version(s)
I had the same questions as Victor (my maintenance is valid for 470 days left), but an additional one:
Is it recommended to do a complete uninstall for PDF XChange pro before installing the V6 ?
Is it recommended to do a complete uninstall for PDF XChange pro before installing the V6 ?
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Re: Queries about the new version(s)
Hi Mattes57,
That really depends - V6 will not uninstall the V5.5 printer or the V5.5. Office Add-ins, so if you don't want those after upgrading, then I'd recommend a complete uninstall & restart. If you're not bothered by that, or you want them installed, then it shouldn't be necessary.
Cheers,
That really depends - V6 will not uninstall the V5.5 printer or the V5.5. Office Add-ins, so if you don't want those after upgrading, then I'd recommend a complete uninstall & restart. If you're not bothered by that, or you want them installed, then it shouldn't be necessary.
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Re: Queries about the new version(s)
Will,
Thank you for the replies.
Can you let me know where I can find the upgrade pricing page?
Thank you for the replies.
Can you let me know where I can find the upgrade pricing page?
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Re: Queries about the new version(s)
Hi Victor,
Not a problem
The upgrade prices and paths are found under the Upgrade Options tab, on your My Account page.
HTH!
Not a problem
The upgrade prices and paths are found under the Upgrade Options tab, on your My Account page.
HTH!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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- User
- Posts: 138
- Joined: Wed Sep 23, 2009 8:15 am
Re: Queries about the new version(s)
There is nothing under that tab:
Is this correct (that there is no upgrade price to go from the Editor to the Editor plus?
Is this correct (that there is no upgrade price to go from the Editor to the Editor plus?
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Re: Queries about the new version(s)
Hi Victor,
That's very strange. Best you email us directly at either support@pdf-xchange.com or sales@pdf-xchange.com. Without the account info., I can't really say what might be happening, and we can't deal with issues like these on the public forums.
I must have been looking at a different account previously. In the email, please be sure to link back to this topic, for reference.
Cheers,
That's very strange. Best you email us directly at either support@pdf-xchange.com or sales@pdf-xchange.com. Without the account info., I can't really say what might be happening, and we can't deal with issues like these on the public forums.
I must have been looking at a different account previously. In the email, please be sure to link back to this topic, for reference.
Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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- User
- Posts: 138
- Joined: Wed Sep 23, 2009 8:15 am
Re: Queries about the new version(s)
Thank you, I will do.
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Re: Queries about the new version(s)
No worries
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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- User
- Posts: 138
- Joined: Wed Sep 23, 2009 8:15 am
Re: Queries about the new version(s)
I have not yet heard from sales@pdf-xchange.com.
My account now does show something under 'Upgrade Options', an offer to upgrade to a 'PDF-XChange PRO v.6.0.317 3 Users Pack' at $171.19.
Is this supposed to be the response to my query 2 below?
My account now does show something under 'Upgrade Options', an offer to upgrade to a 'PDF-XChange PRO v.6.0.317 3 Users Pack' at $171.19.
Is this supposed to be the response to my query 2 below?
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- Site Admin
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- Joined: Mon Oct 15, 2012 9:21 pm
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Re: Queries about the new version(s)
Hi Victor,
I've not seen any emails from you. Can you please try sending to support@tracker-software? Please be sure to provide a link back to this topic.
Thanks,
I've not seen any emails from you. Can you please try sending to support@tracker-software? Please be sure to provide a link back to this topic.
Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com