"Save as optimized ..." of a read-only file  SOLVED

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Peter2
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"Save as optimized ..." of a read-only file

Post by Peter2 »

Editor 5.5.316, Win 7 x64

- I have a PDF which has the "read-only" attribute from Windows.
- Open it - OK.
- "File - Save as optimized ..." - define another folder and another file name
- Error: "A critical error has occurred during optimization. The result file can not to be saved."

- Close the PDF; remove the read-only.
- Open it again.
- "Save as optimized..." runs without problems.


-> Is there a temporary write-access to the read-only file which creates the error? Usually this should not create an error .. :?:

Peter
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Re: "Save as optimized ..." of a read-only file

Post by Will - Tracker Supp »

Hi Peter,

Thanks for the post - there is a known issue with some files, but from what I've seen previously, it does appear to be specific to some documents. Can you please upload a sample for us to pass along.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Peter2
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Re: "Save as optimized ..." of a read-only file

Post by Peter2 »

Sent per mail.

Peter
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Re: "Save as optimized ..." of a read-only file

Post by Will - Tracker Supp »

Thanks for that - have reproduced the problem and passed to the Dev. Team for further investigation. The ticket number is RT-3383.

Sorry for the inconvenience!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Sasha - Tracker Dev Team
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Re: "Save as optimized ..." of a read-only file

Post by Sasha - Tracker Dev Team »

Hello Peter2,

This bug is fixed and the fix will be available from the next build.

Cheers,
Alex
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Peter2
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Re: "Save as optimized ..." of a read-only file

Post by Peter2 »

Fine - thanks.
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Re: "Save as optimized ..." of a read-only file

Post by Will - Tracker Supp »

:)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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