Tracker Updater doesn't handle multiple updates

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steviewevie
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Tracker Updater doesn't handle multiple updates

Post by steviewevie » Wed Jun 10, 2015 2:00 pm

Sorry, I couldn't find a better forum to post about Tracker Updater.

Today it told me I had four updates. Great. It downloaded all four and then installed the first one, and then the first installer (PDF-XChange Editor) told me it had to terminate Tracker Updater complete.

So that was my first update done. Then I ran Tracker Updater again. It found three updates, downloaded them all and the same thing happened - i.e. it just installed the first of the three.

I ended up running Tracker Updater four times, and downloading the files way more times than I needed to. Is this really necessary?

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Radi - Tracker Supp
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Re: Tracker Updater doesn't handle multiple updates

Post by Radi - Tracker Supp » Wed Jun 10, 2015 2:10 pm

Hello steviewevie,

Thank you for the post.

We are aware of this problem and we are working on improving the auto updater.

Regards,
Radi

Peter2
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Re: Tracker Updater doesn't handle multiple updates

Post by Peter2 » Fri Jun 12, 2015 12:05 pm

PDF-X-Change Pro German

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Tracker Supp-Stefan
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Re: Tracker Updater doesn't handle multiple updates

Post by Tracker Supp-Stefan » Fri Jun 12, 2015 12:27 pm

Hi Peter,

That other dopic discusses translation issues - while this one is for the updater tool and how it works. Did you get the correct link? Or maybe you wanted to make this as a second post in your other topic?

Regards,
Stefan

Peter2
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Re: Tracker Updater doesn't handle multiple updates

Post by Peter2 » Fri Jun 12, 2015 12:36 pm

Tracker Supp-Stefan wrote:...That other dopic discusses translation issues...
No, the screencast and the screenshots discuss common issue, also the multi-restart and multi-download, mentioned above. The translation was only a part of the remarks.
PDF-X-Change Pro German

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Will - Tracker Supp
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Re: Tracker Updater doesn't handle multiple updates

Post by Will - Tracker Supp » Fri Jun 12, 2015 3:06 pm

Hi Peter,

Thanks for the post - as Stefan mentioned, we are aware of the issue and are working on a fix.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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