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Can highlight document in Viewer, but not Editor

Posted: Tue Feb 17, 2015 10:11 pm
by hsrstud
Thank you for looking into this for me. For some reason I am able to highlight the attached document using Viewer, but not Editor.

Re: Can highlight document in Viewer, but not Editor

Posted: Tue Feb 17, 2015 11:13 pm
by Patrick-Tracker Supp
Hello hsrstud,

Thank you for the post. The reason you are experiencing this is because the Viewer is not respecting the security settings of a signature that has been placed on this document. The Viewer being able to make such annotations is in fact a bug.

Image

You can check if there is a signature on your documents by going to View-->Other panes-->Signatures

I hope this helps!