Can highlight document in Viewer, but not Editor

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hsrstud
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Joined: Mon Aug 17, 2009 1:38 am

Can highlight document in Viewer, but not Editor

Post by hsrstud » Tue Feb 17, 2015 10:11 pm

Thank you for looking into this for me. For some reason I am able to highlight the attached document using Viewer, but not Editor.
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2014-28388.pdf
(1.26 MiB) Downloaded 69 times

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Patrick-Tracker Supp
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Re: Can highlight document in Viewer, but not Editor

Post by Patrick-Tracker Supp » Tue Feb 17, 2015 11:13 pm

Hello hsrstud,

Thank you for the post. The reason you are experiencing this is because the Viewer is not respecting the security settings of a signature that has been placed on this document. The Viewer being able to make such annotations is in fact a bug.

Image

You can check if there is a signature on your documents by going to View-->Other panes-->Signatures

I hope this helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

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