Tracker Updater 309 -> 311: some remarks

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Peter2
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Posts: 948
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Tracker Updater 309 -> 311: some remarks

Post by Peter2 »

Hi

today I used the updater for an update from 309 to 311 for Viewer, Editor, Printer and Tools. Some remarks (with different importance). Used language was German.

See pictures in attachment.

1) Editor:
Sub-dialogue "Key" is in English, not German.
Tracker_Updater_1.png

2) Editor:
Dialogue to close opened applications has problem with display 125%
Tracker_Updater_2.png

3) Printer:
Offers to download the Editor although it is already installed.
Tracker_Updater_3.png

4) Printer:
Asks to enter the licence although it exists.
Tracker_Updater_4.png

5) Printer:
Asks for a restart although it is only a part of the entire installation-package.
Tracker_Updater_5.png

6) Tools:
Offers to download the Editor although it is already installed.
Tracker_Updater_6.png

7) Tools:
Asks to enter the licence although it exists.
Tracker_Updater_7.png

8) Tools:
Asks for a restart although it is only a part of the entire installation-package.
Tracker_Updater_8.png

9) Viewer:
Asks to enter the licence although it exists.
Tracker_Updater_9.png

Peter


EDIT:
Asking for licence key:
I got an email "Your activation was successful and a new license key is now available to use your installed applications."

By design or by error?
Attachments
Tracker_Updater.7z
(417.63 KiB) Downloaded 64 times
PDF-X-Change Pro German
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John - Tracker Supp
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Re: Tracker Updater 309 -> 311: some remarks

Post by John - Tracker Supp »

Thanks Peter,

we are in the process of 'fine tuning' the way the updater works and your observations are very helpful - its very hard to predict and recreate all the possible combinations of installation in a 'lab' style environment - so we are working on this as info comes in and our own staff observe issues - some of those mentioned do indeed require attention - some are intended and we will progress improvements over the coming build or 2.

Many thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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