Useless tray icon when checking for updates!

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gate1975mlm
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Useless tray icon when checking for updates!

Post by gate1975mlm » Wed Sep 24, 2014 3:40 pm

Hello,

Why does PDF-XChange Editor add a system tray icon when checking for updates?

In every other software I use when checking for updates it does it from with in the software with out the need for a useless tray icon.

Any chance in future versions you can you get rid of the tray icon and just be able to check for updates from with in PDF-XChange Editor with out showing a tray icon?

Thanks
gate1975mlm@comcast.net

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Will - Tracker Supp
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Re: Useless tray icon when checking for updates!

Post by Will - Tracker Supp » Wed Sep 24, 2014 5:52 pm

Hi gate1975mlm,

Thanks for post and suggestion - I'll forward this along for consideration.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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Patrick-Tracker Supp
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Re: Useless tray icon when checking for updates!

Post by Patrick-Tracker Supp » Wed Sep 24, 2014 5:59 pm

Hello gate1975mlm,

Thanks for the post. The reason you see the updater tool in the system tray is because currently, it acts as a separate program, checking for updates for all programs (e.g. PDF-XChange Editor, PDF-XChange Standard 2012, PDF-Tools) installed on your computer. We are looking into a full integration sometime in the future. That being said, the timeline is not definitive.
We do however take feedback from users such as yourself into serious consideration; I will pass this along.

I hope this helps a little!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

gate1975mlm
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Posts: 207
Joined: Mon Dec 12, 2011 3:33 am

Re: Useless tray icon when checking for updates!

Post by gate1975mlm » Wed Sep 24, 2014 6:22 pm

Patrick-Tracker Supp wrote:Hello gate1975mlm,

Thanks for the post. The reason you see the updater tool in the system tray is because currently, it acts as a separate program, checking for updates for all programs (e.g. PDF-XChange Editor, PDF-XChange Standard 2012, PDF-Tools) installed on your computer. We are looking into a full integration sometime in the future. That being said, the timeline is not definitive.
We do however take feedback from users such as yourself into serious consideration; I will pass this along.

I hope this helps a little!

Thanks for the info and glad to know full integration is planned in the future :)

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Will - Tracker Supp
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Re: Useless tray icon when checking for updates!

Post by Will - Tracker Supp » Wed Sep 24, 2014 7:19 pm

:)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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