Sticky Note text gets lost after CTRL+S

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: Tracker Support, TrackerSupp-Daniel, Paul - Tracker Supp, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Sean - Tracker, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
pmalecki
User
Posts: 62
Joined: Fri Aug 10, 2012 8:50 am

Sticky Note text gets lost after CTRL+S

Post by pmalecki » Mon Aug 11, 2014 9:44 am

Hello,
I'm creating sticky notes, highlighting text etc on a document and entering texts to markups respectively (document review).

When I finish the text entry, before I do any other action (click) to any other GUI element, I apply the CTRL+S shortcut to save the actually entered text (having fingers on the keyboard it's a very natural action). I the current 309 version the newly entered text is unfortunately purged at this moment and a document version with empty text of the markup is saved.

This is rather boring for somebody, who is concentrated on entering text. The need to click somewhere else to make the entered text capable to be saved is non ergonomic. The really true problem is that the text gets purged...

Would you, please, check this and consider a fix?

Regards
Piotr

User avatar
Will - Tracker Supp
Site Admin
Posts: 6711
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Sticky Note text gets lost after CTRL+S

Post by Will - Tracker Supp » Mon Aug 11, 2014 10:05 am

Hi Piotr,

Thanks for the post - this was an issue with very early releases of the Editor (build 300) and seems to have resurfaced. I've reopened the initial ticket for the problem (RT-1826), so the Dev. Team are now aware of the problem.

We appreciate your patience and understanding here.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

PeterPan
User
Posts: 83
Joined: Tue May 31, 2011 6:56 pm

Re: Sticky Note text gets lost after CTRL+S

Post by PeterPan » Tue Aug 12, 2014 7:01 am

Hi Will,

I think the bug mentioned in this thread (http://www.tracker-software.com/forum3/ ... 62&t=19984) is the same. So I think that you could merge them.

Kind regards

User avatar
Will - Tracker Supp
Site Admin
Posts: 6711
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Sticky Note text gets lost after CTRL+S

Post by Will - Tracker Supp » Tue Aug 12, 2014 8:27 am

Hi Peter,

Thanks for the post - you're right, it's the same issue. I've made a note on the new ticket (2664).

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Post Reply