309 Bug: CTFL+SHIFT+F Search

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bob_sun
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309 Bug: CTFL+SHIFT+F Search

Post by bob_sun » Tue Jul 29, 2014 7:54 am

Hello,

I find that the “SHIFT+F” search is de-functioning; and once the search bar is closed by the cross button, it cannot be recovered with “SHIFT+F”.

Bob
Last edited by bob_sun on Wed Jul 30, 2014 11:47 am, edited 1 time in total.

PeterPan
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Re: 309 Bug: SHIFT+F

Post by PeterPan » Tue Jul 29, 2014 8:47 am

Hi,

for me the find function (ctrl + f) works great, but the seach function (Crtl + Shift + F), I think thats what bob_sun means, doesn't work at all. Clicking on this function in the menu doesn't work either.

Kind regards

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Will - Tracker Supp
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Re: 309 Bug: SHIFT+F

Post by Will - Tracker Supp » Tue Jul 29, 2014 9:26 am

Hi Bob,

Interesting that you should say that. I've just found the same thing, but my colleague cannot reproduce this.

While this didn't work for me, I'd like to see if going to View --> Toolbars --> Reset and View --> Toolbars --> Commands --> Reset All helps you. Before you do so, I would recommend going to Edit --> Export Settings.... to avoid losing any customization.

Cheers, keep me posted!
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PeterPan
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Re: 309 Bug: SHIFT+F

Post by PeterPan » Tue Jul 29, 2014 10:03 am

Hi Will,

I've reset the commands like you said, but I dind't work for me either.

Kind regards

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Re: 309 Bug: SHIFT+F

Post by Will - Tracker Supp » Tue Jul 29, 2014 10:09 am

Hi guys - sorry Peter, I wasn't aware that you'd posted until just now. It's 3:00am here in Canada, so the Devs. won't be in for another 6hrs or so (I'm hoping that I won't still be here, at that point!), so I will pass it along to my colleagues for further investigation.

Cheers,
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bob_sun
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Re: 309 Bug: SHIFT+F

Post by bob_sun » Tue Jul 29, 2014 2:05 pm

Will,

I think this deserves higher priority to be solved.

Bob

avada
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Re: 309 Bug: SHIFT+F

Post by avada » Wed Jul 30, 2014 11:40 am

PeterPan wrote:Hi,

for me the find function (ctrl + f) works great, but the seach function (Crtl + Shift + F), I think thats what bob_sun means, doesn't work at all. Clicking on this function in the menu doesn't work either.

Kind regards
Here too. It's totally broken. Nothing appears.
bob_sun wrote:Will,

I think this deserves higher priority to be solved.

Bob
Hello!
I think it would be wise to rename the topic to something like "advanced search (ctrl+shift+F) not working". The title this way is incorrect and uninformative, shift+F never was a shortcut.

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David.P
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by David.P » Wed Jul 30, 2014 2:10 pm

Advanced search not working here also.

Going back to v.3 :(
David.P
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Will - Tracker Supp » Wed Jul 30, 2014 2:14 pm

Hi guys,

Priority isn't and wasn't the issue, the issue was that I was awake and working at 3am. Our normal working hours 9:00am to 5:30, so it's not a case of us not prioritizing, it's a limitation of the hours that we're open.
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Vasyl-Tracker Dev Team
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Vasyl-Tracker Dev Team » Thu Jul 31, 2014 1:11 am

Hi all.
Advanced search not working here also.
We fixed this bug already(today). Please download and reinstall again.
Sorry guys for this stupid bug.. :(

Best
Regards.
Vasyl Yaremyn
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Project Developer

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David.P
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by David.P » Thu Jul 31, 2014 6:37 am

:o Great job, fast reaction, as always, thank you.
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David.P
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gerundt
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by gerundt » Thu Jul 31, 2014 9:36 am

Vasyl-Tracker Dev Team wrote:We fixed this bug already(today). Please download and reinstall again.
Sorry guys for this stupid bug.. :(
Did you really release a new version without update the version number? How can somebody control if he has the good or bad version downloaded? If I had deploy the program already I get the next problem, if the version number not changed. Please use next time a new version/build number, even when it was a stupid bug. ;)

Greetings,
Tim Gerundt

PeterPan
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by PeterPan » Thu Jul 31, 2014 12:43 pm

I think you're right, it would be easier to see when they would have updated the version number.

But nevertheless you can see that you're using the new version when you look at the build date below the version number. When it says the 30. it should be the newest build with the fix.

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John - Tracker Supp
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by John - Tracker Supp » Thu Jul 31, 2014 7:54 pm

Changing the build number can cause problems in some MSI installations for 'minor' build numbers so we avoid updating the build number in such instances. The build date is always relevant and we obviously tell you if we are updating a build on a specific date in this manner.
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Vasyl-Tracker Dev Team
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Vasyl-Tracker Dev Team » Thu Jul 31, 2014 8:02 pm

Hi Tim.
Please use next time a new version/build number, even when it was a stupid bug. ;)
Sure, you are right, Tim. In the future where possible - we will fix problems like this in standard way, with changing of version number - subject to John's comments above.

Sorry again for inconveniences and thanks for your understanding..

Best
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Seeker45
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Seeker45 » Fri Aug 08, 2014 9:05 am

Hi,

one final thought on this: The download area refers to a release of July 30th while the release notes only show the July 28th release. In order to have a consistent process, may I suggest that you add a line "version 5.5.309 release - 30-07-2014" to the release notes that simply mentions this bug fix. I know, it's not pretty, but it makes it so much more transparent to users who were not involved in this discussion.

Cheers
Ralf

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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Tracker Supp-Stefan » Fri Aug 08, 2014 9:42 am

Hi Ralf,

Thanks for the suggestion, we will certainly have it in mind as well as other options.
However if the "minor builds" approach is chosen that might not be necessary :)

Cheers,
Stefan

Seeker45
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Seeker45 » Fri Aug 08, 2014 11:39 am

Tracker Supp-Stefan wrote:However if the "minor builds" approach is chosen that might not be necessary :)
Hi Stefan,

yes, I agree. My input was directed at this particular situation, where the discrepancy between the 28-07 release and the reference to a 30-07 download is not transparent.

Cheers
Ralf

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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Tracker Supp-Stefan » Fri Aug 08, 2014 12:58 pm

Hi Ralf,

Understood!

Thanks!
Stefan

pmalecki
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by pmalecki » Mon Aug 11, 2014 10:46 am

Hello,
in the 308 the shortcuts CTRL+F and CTRL+SHIFT+F did toggle the corresponding find/search panels (when alread shown, they were hidden).

Currently using the 309 the panels may be only shown using these shortcuts but not hidden. One has to click around to hide them.

A piece of convenience and habits in product use lost. :shock:

Cheers
Piotr

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David.P
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Re: 309 Bug: CTFL+SHIFT+F Search

Post by David.P » Mon Aug 11, 2014 10:50 am

One more reason to put the find box in the toolbar again, which seems to be under way :)

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Re: 309 Bug: CTFL+SHIFT+F Search

Post by Paul - Tracker Supp » Mon Aug 11, 2014 10:32 pm

Agreed David. :-)
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