PDF X-Change sees different form colours

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MPCE
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PDF X-Change sees different form colours

Post by MPCE »

Hey people,

I have a curiosity here. Attached to this message is a fillable form. When I open the pdf in PDF-XChange, some fields come out as grey text. When I open the same pdf in another reader (Adobe) all fields come out black text (as the pdf designer intended). Any idea why this is happening?

Cheers!
David
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Application_for_Site_Plan_Control_en.pdf
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Last edited by MPCE on Wed Apr 09, 2014 10:18 am, edited 1 time in total.
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Will - Tracker Supp
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Re: PDF X-Change sees different form colours

Post by Will - Tracker Supp »

Hi MPCE,

Thanks for the post and sample - the form is displaying the same in the Editor as in Adobe, for me. Could you tell me the build of the Editor that you're using? (Found under Help --> About). Also could you please upload a screen-shot that displays the difference between the two?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
MPCE
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Posts: 13
Joined: Fri Jun 10, 2011 7:34 pm

Re: PDF X-Change sees different form colours

Post by MPCE »

Will,

Attached are my screen shots. The version I'm using is in the screenshot.

Cheers!
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Adobe.pdf
Capture from Adobe
(4.27 MiB) Downloaded 107 times
PDF-XChange.pdf
Capture from PDF-XChange
(4.3 MiB) Downloaded 109 times
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Will - Tracker Supp
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Re: PDF X-Change sees different form colours

Post by Will - Tracker Supp »

Hi MPCE,

Thanks for those - I misunderstood initially, I thought that you meant the background colour of the form fields, so my apologies for that. I've reproduced the issue and have created an internal Development ticket to help track the progress of the issue. The ticket number is RT-2443.

Hope that helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
MPCE
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Posts: 13
Joined: Fri Jun 10, 2011 7:34 pm

Re: PDF X-Change sees different form colours

Post by MPCE »

Thanks Will, I appreciate you looking into this. I'm sure it's some simple graphics coding and looking forward to see what the Dev Team comes up with.

Have a great day.
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Tracker Supp-Stefan
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Re: PDF X-Change sees different form colours

Post by Tracker Supp-Stefan »

:)
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