Nothing happened when I tried to send email

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MarshallAbrams
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Posts: 26
Joined: Fri Jun 04, 2010 10:49 pm

Nothing happened when I tried to send email

Post by MarshallAbrams »

I opened a PDF in Editor and clicked on "send email." An option box opened and I selected that the email should be sent by my default email client (which is Eudora). After that nothing happened. I expected Eudora to open with the PDF included as an attachment, waiting for me to enter addressee(s) and subject.
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Will - Tracker Supp
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Re: Nothing happened when I tried to send email

Post by Will - Tracker Supp »

Hi MarshallAbrams,

Thanks for the post - please make sure that Eudora is set as your default MAPI in Windows and that you are running the latest build of the Editor (307.2). If not, please download and run the following to update to the latest build:
https://www.pdf-xchange.com/PDFXVE3.zip

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
MarshallAbrams
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Posts: 26
Joined: Fri Jun 04, 2010 10:49 pm

Re: Nothing happened when I tried to send email

Post by MarshallAbrams »

Yes, I'm running Editor 307.2. I went into IE > Internet Options > Programs > Internet programs > Set programs and made Eudora the default for all files and protocols. Is that what you meant by default MAPI? If not, please explain. Windows help had no response to MAPI.
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Tracker Supp-Stefan
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Re: Nothing happened when I tried to send email

Post by Tracker Supp-Stefan »

Hello Marshall Abrams,

Would this Eudora article help?
MAPI is not working

Regards,
Stefan
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