Problems using Find

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pdfuser2021
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Joined: Thu May 02, 2013 4:26 am

Problems using Find

Post by pdfuser2021 »

I am running version 3.0 (build 307.2) and am having problems with the Find tool.

Sometimes when I hit Ctrl - F the application switches to Not Responding and then crashes.

Other times it shows a "transparent" find box. I tried to attach a screenshot but it won't accept *.jpg or *.png

Is this a known issue?

Restarting and loading the same PDF seems to cure it for a while.

Thanks.
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Paul - Tracker Supp
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Re: Problems using Find

Post by Paul - Tracker Supp »

Hi Chris,

thanks for the report. It is not a known issue so we would appreciate those screen shots. Just wrap them in an archive (zip/rar/7zip/tar/gzip - all are OK) and you should find the upload goes through.

regards
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
pdfuser2021
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Posts: 31
Joined: Thu May 02, 2013 4:26 am

Re: Problems using Find

Post by pdfuser2021 »

Here you go...
Attachments
Screenshot.zip
Screenshot of transparent find box
(4.99 KiB) Downloaded 77 times
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Paul - Tracker Supp
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Re: Problems using Find

Post by Paul - Tracker Supp »

Thanks Chris - any chance we can get a shot of the full Window? I don't have a context for what I'm seeing.

A screen shot of the crash would also be helpful.

regards
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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