document displays fine in Adobe Reader, scrambled in Editor
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document displays fine in Adobe Reader, scrambled in Editor
Running the latest version of Editor (v3 Build 307.2). I have a PDF that displays fine in Reader, but is scrambled in Editor. I checked it in PDF Viewer Pro also, but it is scrambled there too. I don't have any control over the creation of these documents - can only receive them as is. I'll attach a sample. Hopefully it is an easy fix.
Thanks,
Ken
Thanks,
Ken
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- plan_design_release04292005.pdf
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- Tracker Supp-Stefan
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Re: document displays fine in Adobe Reader, scrambled in Edi
Hi Ken,
Thanks for the sample file. It was created by "Oracle11gR1 AS Reports Services" and we've already seen a few more files generated by the same system with the same issue.
We have a ticket for this: #2230: Text Renders Incorrectly in Editor
And one of my colleagues from the dev team just told me that he has added a workaround for such files and that this should be available in the next build.
Regards,
Stefan
Thanks for the sample file. It was created by "Oracle11gR1 AS Reports Services" and we've already seen a few more files generated by the same system with the same issue.
We have a ticket for this: #2230: Text Renders Incorrectly in Editor
And one of my colleagues from the dev team just told me that he has added a workaround for such files and that this should be available in the next build.
Regards,
Stefan
Re: document displays fine in Adobe Reader, scrambled in Edi
Stefan,
Good news! Thanks for the quick response.
Ken
Good news! Thanks for the quick response.
Ken
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Re: document displays fine in Adobe Reader, scrambled in Edi
While we are talking to developers... I had a user ask if it was possible to change the cross-hair pointer when you are in the draw mode. The small size and low contrast makes it hard to see. I know he has some vision problems that cannot be fixed, but even for me it seems a bit light. Either make the cross-hair lines a little thicker and/or darker or provide an option for the user to switch between options.
Thanks.
Thanks.
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Re: document displays fine in Adobe Reader, scrambled in Edi
Hi Ken,
We should be using the default settings defined in windows for that cursor style (Precision) - can you please see if changing the style/theme for the mouse pointers helps?
Regards,
Stefan
We should be using the default settings defined in windows for that cursor style (Precision) - can you please see if changing the style/theme for the mouse pointers helps?
Regards,
Stefan
Re: document displays fine in Adobe Reader, scrambled in Edi
I can go into Mouse Properties, Pointers, and change the Scheme. The "Precision Select" cursor adjusts in that window, but when I use it in Editor, there is no difference. I even created a TEST scheme and modified the presicion select cursor to be something other than a cross-hair. Still no change in Editor. Looks to me like the cross-hair is hard coded and not using the Windows scheme. We are running Windows 7 Pro SP1 64-bit if that matters. And I have installed the 64 bit version of Editor.
Ken
Ken
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Re: document displays fine in Adobe Reader, scrambled in Edi
Hi Ketter,
You're right - this particular cursor is not a Windows cursor, but one of our own. I'll put in the request to change the crosshair though, but I obviously can't make any promises, as it's up to the Dev. Team as to whether they feel such a change would be reasonable.
Cheersm
You're right - this particular cursor is not a Windows cursor, but one of our own. I'll put in the request to change the crosshair though, but I obviously can't make any promises, as it's up to the Dev. Team as to whether they feel such a change would be reasonable.
Cheersm
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Re: document displays fine in Adobe Reader, scrambled in Edi
We would appreciate the change.
Thanks,
Ken
Thanks,
Ken
- Will - Tracker Supp
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Re: document displays fine in Adobe Reader, scrambled in Edi
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com