Embedded images are not displayed

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andreas wichmann
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Embedded images are not displayed

Post by andreas wichmann »

I created a PDF with Libre Office which contains two embedded images.
My other PDF viewers do show these images if I am opening the PDF.
PDF-XChange Editor isn't showing them - the space is simply blank.
Any idea?

Best
Andreas
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Tracker Supp-Stefan
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Re: Embedded images are not displayed

Post by Tracker Supp-Stefan »

Hi Andreas,

Please make sure you are using build 307.2 of the Editor (released yesterday evening):
https://www.pdf-xchange.com/product ... nge-editor
And then if it's still not showing the images - please attach a sample here to this forum topic.

Regards,
Stefan
andreas wichmann
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Re: Embedded images are not displayed

Post by andreas wichmann »

Hi Stefan,

I have the latest version (downloaded, bought and installed today).
Please find attached at sdample of the PDF.
Attachments
Profile_Karl_EN_03d.pdf
PDF page with two images: Logo on left side, some colored circles on the right side.
(159.14 KiB) Downloaded 136 times
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Tracker Supp-Stefan
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Re: Embedded images are not displayed

Post by Tracker Supp-Stefan »

Thanks for the sample file Andreas,

Bug confirmed and ticket created in our internal system:
#2311: Editor 3.0.307.2 Not displaying images in this file
To allow us to track and fix this. As soon as there are any news in the ticket I will post them for you here in this topic.

Regards,
Stefan
Willy Van Nuffel
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Re: Embedded images are not displayed

Post by Willy Van Nuffel »

1) Not displaying images in the sample PDF, confirmed (in build 307.2).
Display was correct in build 307.1.

2) Something to add here (also in build 307.2) ...
When editing text (font = OpenSans) in the sample PDF, the "a" changes everywhere into an "ä" (in the actual textbox).
This is only for the regular font, not for the Bold version (font = OpenSans-Bold).
Tested in build 307.1 : similar problem

Something wrong with the character-mapping ?
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Will - Tracker Supp
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Re: Embedded images are not displayed

Post by Will - Tracker Supp »

Hi Willy,

Thanks for the info. - I have reproduced the issue with the characters changing and have added that to the ticket.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Tracker Supp-Stefan
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Re: Embedded images are not displayed

Post by Tracker Supp-Stefan »

Hi All,

Ticket RT#2311 is now resolved and the fix will be in build 308 due for release in early May.

Regards,
Stefan
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