IE10 + PDF XEditor crashes

[hexaae]

I still use IE10 (Enhanced protected mode + UAC ON) on Windows 7 x64 (everything fully updated and perfectly working).
With PDF-Xchange Editor 3.0 306.1 or 307.1 I have many crashes with IE loading PDFs I never experienced with the early versions...
E.g. link: http://www.google.com/url?sa=t&rct=j&q= ... 4564,d.ZGU

Firma problema:
Nome evento problema: APPCRASH
Nome applicazione: iexplore.exe
Versione applicazione: 10.0.9200.16750
Timestamp applicazione: 5269ca69
Nome modulo con errori: PDFXEditCore.x64.dll
Versione modulo con errori: 3.0.306.0
Timestamp modulo con errori: 526b09d2
Codice eccezione: c0000005
Offset eccezione: 0000000000164790
Versione SO: 6.1.7601.2.1.0.768.3
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 840c
Ulteriori informazioni 2: 840c73a62b4b9ef1607e32b64639ed37
Ulteriori informazioni 3: f5d1
Ulteriori informazioni 4: f5d14783d47436486e2ca483727ff7a2

Notice that when I disable Protected Mode everything works fine, as well as with IE11 (I can't install because of some known issues with DPI 125%...).

Others with IE10 + PDF-XChange Editor are experiencing this?

[Tracker Supp-Stefan]

Thanks for the post hexaae,

I have asked a colleague from the dev team to take a look at this and we will post again as soon as we have any further information.

Regards,
Stefan

[Tracker Supp-Stefan]

Hello hexaae,

You say that you are using build 306.1 of the Editor - but the crash report says 306.0.

Can you please try to uninstall, reboot and then download and perform a clean install of build 307.2 (the current latest) and all should be good:
www.tracker-software.com/PDFXVE3.zip

Regards,
Stefan

[hexaae]

Happens with 306.0, 306.1, 307.1 (current)
Can't you reproduce it on a Windows 7x64 + IE10? If I install IE11 this won't happen. Only with IE10, UAC on, Enhanced protected mode.

[Corwin - Tracker Sup]

Hi hexaae,

I have test it on 7 different machines with different configurations of IE, but non of them have such problem.
Please try to do full reinstall of Editor - unistall old version, delete Editor folder in Program files and then install latest build.
If this wont help, please try to delete editor IE plugin settings form registry in this key:
HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings.BrowserPlugin
and report back if that helps.

HTH.