Viewer render fine....Editor NOT!

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blade_master777
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Viewer render fine....Editor NOT!

Post by blade_master777 » Sat Dec 28, 2013 3:02 am

Hi,

I've just attempted to open some PDF's I've been reading via Viewer since I've owned it, in Editor. And I'm getting incorrect renders in all these files. I get various errors in different files. The only consistent thing that happens is Editor does not render pdf's correctly. I wanted to attach an image showing the issue in a simple file with two shapes and some text, but it appears I don't have permission to attach.

Is editor in beta?

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Bhikkhu Pesala
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Re: Viewer render fine....Editor NOT!

Post by Bhikkhu Pesala » Sun Dec 29, 2013 11:12 am

There is no problem with attaching PDF files, though presumably there's a size limit. A PDF is much more useful than a screen shot, though both would be good.

Other file types can be attached as *.7z or *.zip
Attachments
Custom Stamps.pdf
(531.94 KiB) Downloaded 204 times
Windows 10 64-bit • AMD A10-6800K, 8 Gbyte RAM
Review: http://www.softerviews.org/PDF-XChange.html

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Tracker Supp-Stefan
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Re: Viewer render fine....Editor NOT!

Post by Tracker Supp-Stefan » Mon Dec 30, 2013 10:53 am

Hi Blade, Bhikkhu,

Indeed you need to archive images first and then attaching them would be possible, but just as Bhikkhu said - attaching the problematic PDFs would be much better.

Regards,
Stefan

blade_master777
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Re: Viewer render fine....Editor NOT!

Post by blade_master777 » Thu Jan 02, 2014 8:37 am

Thanks for the info. The pdf is attached.
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test_doc.pdf
(1.34 MiB) Downloaded 127 times

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Bhikkhu Pesala
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Re: Viewer render fine....Editor NOT!

Post by Bhikkhu Pesala » Thu Jan 02, 2014 9:03 am

Looks fine to me. Same in the Viewer, Editor, or Adobe Reader.
Windows 10 64-bit • AMD A10-6800K, 8 Gbyte RAM
Review: http://www.softerviews.org/PDF-XChange.html

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Will - Tracker Supp
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Re: Viewer render fine....Editor NOT!

Post by Will - Tracker Supp » Sat Jan 04, 2014 12:05 am

Hi guys,

Thanks for the post and thanks for the input Bhikkhu, always much appreciated :)

Blade Master - I actually am seeing a slight difference in the rendering between the Viewer and the Editor. The Viewer renders the page with a slight green border, whereas the Editor and Adobe do not. Could you advise as to which is the correct way for the document to be rendered?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

blade_master777
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Re: Viewer render fine....Editor NOT!

Post by blade_master777 » Wed Jan 15, 2014 5:18 am

Hi, and thanks for the responses. I've just downloaded build 307.1, which has fixed my Wacom tablet issues, which is great, but opening the above file gives me the same result. I've attached another PDF which has screen grabs of the previous test_doc rendered in each app.

Editor is rendering the graphics black, where as viewer renders them fine. I hope you can see what I'm talking about.

Thanks again.
Attachments
Editor vs Viewer.pdf
(198.97 KiB) Downloaded 182 times

blade_master777
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Re: Viewer render fine....Editor NOT!

Post by blade_master777 » Wed Jan 15, 2014 5:54 am

Hi again.

I've just attempted to use the editing tools and the issue I mention above about colour rendering black, applies to the tools as well. eg. I select the oval tool, and it draws fine, I can change the size, shape, and thickness. However when I attempt to change the colour, it stays black. The docker displays the correct colour, but the graphic still renders black. This happens with all the drawing tools.

Another interesting thing that happens is when you go to FILE, OPEN, the programs lists previous opened files, and shows a little thumbnail of the document, then when you hover over a document, it displays another larger thumbnail of the document. Both of these are rendered correctly, however when you open the document, the graphics are black.

See attached pdf.

Thanks again.
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colour_not.pdf
(346.24 KiB) Downloaded 81 times

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Tracker Supp-Stefan
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Re: Viewer render fine....Editor NOT!

Post by Tracker Supp-Stefan » Wed Jan 15, 2014 1:39 pm

Hi blade_master,

Please go to Edit -> Preferences -> Accessibility and check whether some of the options there are not turned on.

Regards,
Stefan

mantao
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Re: Viewer render fine....Editor NOT!

Post by mantao » Wed Jan 22, 2014 5:38 am

Faced a similar issue ... turning off "use black point compensation" in the color management options, resolved the problem.

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Re: Viewer render fine....Editor NOT!

Post by Tracker Supp-Stefan » Wed Jan 22, 2014 11:28 am

Glad you figured it out mantao!

Regards,
Stefan

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