Reinstalling PDF Xchange

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sps0608
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Reinstalling PDF Xchange

Post by sps0608 » Wed Dec 11, 2013 2:51 am

I had a computer crash on me and was hoping to re-install PDF Xchange viewer back on to the new desktop. I originally purchased a PDF Xchange Viewer license but upgraded this year to add PDF tools. After looking at my account, I was confused about how to go about re-installing the software.

Do i download through the "Downloads" tab at the top? My license states that it is for PDF Tools, but I know (through upgrade) that it is for my Viewer as well. Is there anyway to tell exactly what is included in my license? Is there one download tool that I can enter my license in to get all of the software I'm eligible for? Thank you for your help? Just kidding, that wasn't a question. :) Thank you for making my favorite software!

SS

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Tracker Supp-Stefan
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Re: Reinstalling PDF Xchange

Post by Tracker Supp-Stefan » Wed Dec 11, 2013 9:38 am

Hello SS,

Your License is indeed valid for both the PDF Tools, and the Viewer, and depending on whether or not you have valid maintenance on the Tools License - you might be eligible to get an update to that key so that it also works in the new Editor.
If you can e-mail us to support@tracker-software.com with your license key or order number we will assist further.

Please do NOT post any license keys or order numbers in these public forums.

Regards,
Stefan

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