PDF-XChange Editor Printer driver missing?

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Paul - Tracker Supp, Chris - Tracker Supp, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
gate1975mlm
User
Posts: 207
Joined: Mon Dec 12, 2011 3:33 am

PDF-XChange Editor Printer driver missing?

Post by gate1975mlm » Thu Dec 05, 2013 3:12 am

For some reason ever since Installed PDF-XChange Editor I do not have it listed under my Devices and Printers folder.

Why would it be missing?

I am using Windows 7 SP1 64 Bit

John - Tracker Supp
Site Admin
Posts: 8202
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
Contact:

Re: PDF-XChange Editor Printer driver missing?

Post by John - Tracker Supp » Thu Dec 05, 2013 3:19 am

The PDF-XChange Editor is not a printer driver - however your PDF-XChange Editor License gives you a license to PDF-XChange Lite using the same serial number - you can download and install here;

http://www.tracker-software.com/product/downloads

3rd download item in the list

HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

gate1975mlm
User
Posts: 207
Joined: Mon Dec 12, 2011 3:33 am

Re: PDF-XChange Editor Printer driver missing?

Post by gate1975mlm » Thu Dec 05, 2013 5:41 pm

John - Tracker Supp wrote:The PDF-XChange Editor is not a printer driver - however your PDF-XChange Editor License gives you a license to PDF-XChange Lite using the same serial number - you can download and install here;

http://www.tracker-software.com/product/downloads

3rd download item in the list

HTH
Cool so its normal then that there is no PDF-XChange printer driver.

Thanks for that link :)

User avatar
Will - Tracker Supp
Site Admin
Posts: 6806
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: PDF-XChange Editor Printer driver missing?

Post by Will - Tracker Supp » Thu Dec 05, 2013 5:47 pm

Hi gate1975mlm,

Thanks for the post - the option to download and install the Editor is actually included in the Lite Driver (see attached). So if, in future, you're looking to install/update both, it can be done by downloading and running just the Lite installer.
Lite Installer.zip
(9.35 KiB) Downloaded 44 times
Cheers, hope that helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

gate1975mlm
User
Posts: 207
Joined: Mon Dec 12, 2011 3:33 am

Re: PDF-XChange Editor Printer driver missing?

Post by gate1975mlm » Fri Dec 06, 2013 6:31 pm

Will - Tracker Supp wrote:Hi gate1975mlm,

Thanks for the post - the option to download and install the Editor is actually included in the Lite Driver (see attached). So if, in future, you're looking to install/update both, it can be done by downloading and running just the Lite installer.
Lite Installer.zip
Cheers, hope that helps!
thanks for the info :)

User avatar
Will - Tracker Supp
Site Admin
Posts: 6806
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: PDF-XChange Editor Printer driver missing?

Post by Will - Tracker Supp » Fri Dec 06, 2013 6:33 pm

No problem, glad to help :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

creative resources
User
Posts: 2
Joined: Tue May 14, 2013 11:46 pm

Re: PDF-XChange Editor Printer driver missing?

Post by creative resources » Sun Dec 22, 2013 8:52 pm

John - Tracker Supp wrote:The PDF-XChange Editor is not a printer driver - however your PDF-XChange Editor License gives you a license to PDF-XChange Lite using the same serial number - you can download and install here;

http://www.tracker-software.com/product/downloads

3rd download item in the list

HTH
Hi All:

As a user of PDF Editor 3.0.306.1 for use with CyberFox (FF-64-bit), I was very happy to find this topic and answer. I immediately downloaded PDFXchg-Lite and installed it, but have two problems: 1) it will not accept my PDF Editor serial key, forcing me to just use "Trial", and 2) although it shows up in my printers list, when I choose it and it seems to run, I cannot find any output file.

Questions: A) I am using my old PDFViewer Pro serial key -- what should I use? B) Where does the output go?

TIA. Merry Xmas to All!

Rob

User avatar
Will - Tracker Supp
Site Admin
Posts: 6806
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: PDF-XChange Editor Printer driver missing?

Post by Will - Tracker Supp » Mon Dec 23, 2013 10:05 am

Hi Rob,

Thanks for the post - please try completely uninstalling the software and re-installing using these links:
http://www.tracker-software.com/PDFXVwer.zip
http://www.tracker-software.com/PDFX5SA_LE.zip

Please be sure to Copy and Paste your serial key, from your account, into the installers when asked:
http://www.tracker-software.com/login

That should solve the license key issue.

As for the printer issue, you should be prompted with a Save As dialogue, which should then allow you to choose your save location. Is this not the case?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

creative resources
User
Posts: 2
Joined: Tue May 14, 2013 11:46 pm

Re: PDF-XChange Editor Printer driver missing?

Post by creative resources » Mon Dec 23, 2013 5:04 pm

Hi:

Well, I followed the instructions in the forum, but it did not fix the serial key issue. :(

I downloaded the PDFXchg Lite file, but not the PDFXchg Viewer, as I am using the PDF-Editor now. I did uninstall both the PDF-Lite and PDF-Editor and rebooted, then reinstalled first the PDF-Editor, then PDF-Lite. It still will not accept the PDFXchg-Viewer-Pro serial key.

I didn't bother checking the PDF output location question, until this is settled...

Now what? Do I have to clutter up my system with the PDF-Viewer, also? Why, since the PDF-Viewer is being discontinued? Please advise. TIA.

User avatar
Will - Tracker Supp
Site Admin
Posts: 6806
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: PDF-XChange Editor Printer driver missing?

Post by Will - Tracker Supp » Mon Dec 23, 2013 5:45 pm

Hi Rob,

Was the serial key for the Viewer purchased on or after January 1st 2012? If it was purchased prior to then, then it will not work in the Editor and this would be why you would be receiving watermarks in the Editor.

To remedy this, please log in to your account, select the Upgrade Options tab and upgrade to an Editor license. Alternately, if you have valid, active maintenance, then please email sales@tracker-software.com and request a new Editor license.

Are you also getting them from the printer?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Post Reply