Facing Page Mode and Next Page

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Facing Page Mode and Next Page

Post by ds1 »

I noticed that in the Editor when it's in showing two pages in the facing page mode that when you tell it to advance to the next page you have to do it twice for it to advance. In the old viewer you just had to do it one time and it would advance to the next two pages.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi ds1,

Thanks for the post - I've just tested and can confirm this behaviour. I have created an internal devlopment ticket to track the progress of this. Please either reference ticket RT-2147 or post on this thread if/when requesting updates.

Hope that helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

I noticed this issue hasn't been fixed yet in version 5.5..308.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi ds1,

Thanks for the post - I'm seeing the same thing here. We're having a meeting on Monday and I'm making a list of such problems to bring up then. I'll add this to the list. We appreciate your patience in this and apologize for the delay!

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
User avatar
Bhikkhu Pesala
User
Posts: 1776
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Facing Page Mode and Next Page

Post by Bhikkhu Pesala »

I just came across this issue when browsing a file with facing pages mode, showing the cover on the right.

I thought I had seen it reported before, so I searched and found this old thread.

Has it reached the top of the pile of things to be addressed yet?
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi Bhikkhu,

I'm not sure about top of the pile, but it's certainly on the list. We do have a number of higher priority items that may take precedent, but I will do what I can to see whether or not this can be pushed for the next build.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
User avatar
Bhikkhu Pesala
User
Posts: 1776
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Facing Page Mode and Next Page

Post by Bhikkhu Pesala »

Confirmed fixed in build 310.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Facing Page Mode and Next Page

Post by Tracker Supp-Stefan »

Glad to hear that Bhikkhu!

Cheers,
Stefan
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

I am still having this problem as of the 5.5.312 update.
User avatar
Bhikkhu Pesala
User
Posts: 1776
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Facing Page Mode and Next Page

Post by Bhikkhu Pesala »

It is still working for me in build 312. Page down moves two pages at a time in facing-pages mode.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

I'm seeing the same as ds1 here, so I'll put this to the Devs.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: Facing Page Mode and Next Page

Post by Willy Van Nuffel »

EDITED:

There are several ways to navigate between pages. One can use:
- the left and right arrows just beneath the pages,
- the vertical scroll bar,
- the "pg up" and "pg dn"-buttons on the numeric keyboard, ...

And, the zooming factor also seems to play a role in this.

What I did find out is that when using the left and right arrows (icon-buttons), you have to click twice to see the next (or previous) two pages. When using the "pg up" and "pg dn"-keyboard-buttons or the vertical scrollbar, the pages must be completely visible (top border and bottom border), to make that pages continue two by two at a time. If not, there is only a little movement from the top of the pages towards the bottom of the pages, and so you have to press the button, or to click, one more time, to make them jump to the next two pages.

I hope that you can confirm this behaviour.

Regards.
User avatar
Vasyl-Tracker Dev Team
Site Admin
Posts: 2352
Joined: Thu Jun 30, 2005 4:11 pm
Location: Canada

Re: Facing Page Mode and Next Page

Post by Vasyl-Tracker Dev Team »

Hi Willy.
What I did find out is that when using the left and right arrows (icon-buttons), you have to click twice to see the next (or previous) two pages.
Confirmed. This issue will be fixed in the near future (ticket for that is RT-2147).
When using the "pg up" and "pg dn"-keyboard-buttons or the vertical scrollbar, the pages must be completely visible (top border and bottom border), to make that pages continue two by two at a time. If not, there is only a little movement from the top of the pages towards the bottom of the pages, and so you have to press the button, or to click, one more time, to make them jump to the next two pages.
It is the correct behaviour because "pg up/dn" scrolls not page by page (or by page pairs) BUT by the current visible height of the pages view window. The same behavior you can see in other programs (Acrobat, Microsoft Word, etc), so we are conforming to the currently expected standard behaviour..

Best
Regards
Vasyl Yaremyn
Tracker Software Products
Project Developer

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

This bug is now getting quite old. Any idea when there will be a fix available?
User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1645
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
Contact:

Re: Facing Page Mode and Next Page

Post by Patrick-Tracker Supp »

Hello ds1,

Thanks for the post. We are looking to release the next build in the third week of May 2015.

It is difficult to know whether or not the issue is resolved for build 313. I will be sure to ask the developer in charge for an official update.

We appreciate your patience with regards to this and hope to have it resolved soon.

Cheers!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

The issue hasn't been resolved in version 313.1. Is there any timeline on when there might be a fix for this problem?
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi ds1,

Thanks for the post - we'll need to check this with the Dev. Team when they're in. We'll keep you posted.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

Any word yet on when this issue might be resolved?
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi ds1,

This is working correctly for me here - please make sure that you're using build 313.1 and that you are zoomed out enough to see both pages, in their entirety.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

I'm running version 313.1, and I zoomed way out, and I still need to click the next page button twice to have it move forward when displaying side-by-side pages.
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: Facing Page Mode and Next Page

Post by Willy Van Nuffel »

I can only confirm that I also have to click the Next Page icon/button twice to make PDF-XChange Editor (v5.5 - build 313.1) go to the next two pages while the "Show Two Pages side by side"-view is active.

Even though you may wonder how the "Next Page" button should really behave... It is not a "Next Two Pages" button...
So, each time you click the button it should only advance "one" page at a time ?

I checked the behaviour of Adobe Reader XI in the same view mode...
When the (left, right, top and bottom) borders of the (two) shown pages are all visible, then the "Show Next Page" button, makes the pages advance by two pages at a time.
When zooming-in a little bit more, the behaviour stays the same (two pages at a time). But, when further zooming-in, it switches to one page at a time.

It is a rather difficult question to decide how it should work in the most comfortable/practical way...
Advance by two pages, when all borders of the two pages are visible ?
Advance by two pages, when all text of the two pages is visible (even if the borders are not) ?
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

I've only been asking for it to operate the way the viewer does, and this issue was already given a ticket.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi guys,

Is this happening on all documents, or just specific samples? If so, could we please get a sample document?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

All documents. Just use the user manual for the PDF Xchange editor.
User avatar
Bhikkhu Pesala
User
Posts: 1776
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Facing Page Mode and Next Page

Post by Bhikkhu Pesala »

ds1 wrote:I've only been asking for it to operate the way the viewer does, and this issue was already given a ticket.
Never mind how Adobe Reader behaves. We only want it to behave like the Viewer.

As far as I can tell, in the Viewer, the next page button jumps two pages as long as two pages fit the width of the view port. When zoomed in further, it moves from showing the left page to showing the right page.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Facing Page Mode and Next Page

Post by Tracker Supp-Stefan »

Hi All,

Indeed the ticket is to get the behaviour as it was in the Viewer. I will once again ask for an update to that!

Cheers,
Stefan
ds1
User
Posts: 95
Joined: Fri Dec 28, 2012 2:00 am

Re: Facing Page Mode and Next Page

Post by ds1 »

I see this still hasn't been fixed in the latest update. This bug is now almost 2 years old. Any word on when it might be fixed?
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi ds1,

I must apologize for such a delay in fixing the issue. We brought this up at a Support & Development meeting today and the Dev. Team have assured us that the fix will be in 315.

Again, very sorry for the delay!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

The issue should now be fixed for build 315.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
random11
User
Posts: 11
Joined: Mon Jul 18, 2016 3:26 pm

Re: Facing Page Mode and Next Page

Post by random11 »

Am experiencing this behavior in 317.1.
The GUI buttons for next/prev page in the facing mode work as expected (skip 2 pages), but corresponding keyboard shortcuts (ctrl+arrows or arrows alone) only change the page counter by 1.
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Facing Page Mode and Next Page

Post by Paul - Tracker Supp »

Hi Randome11,

I took a look at this and in 317.1 I am finding the Icons and Keyboard arrows performing the same way - 2 pages at a time. Has anybody else seen this in 317.1?
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
User avatar
Bhikkhu Pesala
User
Posts: 1776
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Facing Page Mode and Next Page

Post by Bhikkhu Pesala »

When I use the Page Down/ Page Up keys the two page facing view skips by two pages — the same as using the buttons on the navigation toolbar.

However, using the Ctrl + Right/Left shortcuts skip by a single page.

Those are the shortcuts assigned to the commands Next Page, Previous Page.

If I try to assign Page Down to that instead, no message is shown to indicate that it is already assigned to something else.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
User avatar
Paul - Tracker Supp
Site Admin
Posts: 6837
Joined: Wed Mar 25, 2009 10:37 pm
Location: Chemainus, Canada
Contact:

Re: Facing Page Mode and Next Page

Post by Paul - Tracker Supp »

thanks Bhikkhu,

on restoring my setting to default I now see the same. Honestly I'm not sure if this is by design or oversight. The developer who is responsible for this is on holidays until next week. Given the somewhat low priority of this I don't expect an answer as to the intention here until next week.

If I haven't posted on here with the reasoning for the current behaviour by next Tuesday, bump me and I'll follow up?

hth
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
random11
User
Posts: 11
Joined: Mon Jul 18, 2016 3:26 pm

Re: Facing Page Mode and Next Page

Post by random11 »

a belated bump!
Willy Van Nuffel
User
Posts: 2347
Joined: Wed Jan 18, 2006 12:10 pm

Re: Facing Page Mode and Next Page

Post by Willy Van Nuffel »

Seems to work correctly now in the updated version V6.0 (build 319.0), released yesterday Nov. 28, 2016.

https://www.pdf-xchange.com/produc ... nge-editor
User avatar
Bhikkhu Pesala
User
Posts: 1776
Joined: Tue May 29, 2007 9:29 am
Location: East London
Contact:

Re: Facing Page Mode and Next Page

Post by Bhikkhu Pesala »

Still the same behaviour that I noted before.

The Left/Right buttons skip two pages in facing pages mode, as does PageUp/Down, but Ctrl Left/Right still skip just one page, so it takes two shortcuts to get to the next pair of pages.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
random11
User
Posts: 11
Joined: Mon Jul 18, 2016 3:26 pm

Re: Facing Page Mode and Next Page

Post by random11 »

yep, as if the shortcuts were untied from the buttons :D
User avatar
Patrick-Tracker Supp
Site Admin
Posts: 1645
Joined: Thu Mar 27, 2014 6:14 pm
Location: Vancouver Island
Contact:

Re: Facing Page Mode and Next Page

Post by Patrick-Tracker Supp »

Hi Bhikkhu,

I am seeing this as well and have reopened the ticket (RT#2147: Using Two Pages or Facing view, in the Editor).

Thanks for catching it!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
random11
User
Posts: 11
Joined: Mon Jul 18, 2016 3:26 pm

Re: Facing Page Mode and Next Page

Post by random11 »

Any news?
Timur Born
User
Posts: 874
Joined: Tue Jun 26, 2012 1:50 pm

Re: Facing Page Mode and Next Page

Post by Timur Born »

This is how 321 works for me when Two Pages mode is used.

Zoomed to size smaller than the width and height of the window:

- Arrow icons jump 2 pages on a single click in Standard mode, but 1 page in Ribbon mode.
- Cursor left/right jumps 1 page on a single click in Standard mode, but 2 pages in Ribbon mode.
- CTRL + cursor left/right jumps 1 page on a single click in Standard mode, but 2 pages in Ribbon mode.
- Cursor up/down jumps 2 pages on a single click in Standard mode, but does nothing in Ribbon mode.
- CTRL + cursor up/down jumps 1 page in Standard and Ribbon mode.

Zoomed to size smaller than the width, but larger than the height of the window:

Same as above with one exception:

- Cursor up/down scrolls up/down.

Zoomed to size larger than the width and height of the window:

- Arrow icons jump 1 page on a single click. In Standard Mode the viewing window centers on the top-left corner of that page, not so in Ribbon mode.
- Cursor left/right scrolls left/right.
- CTRL + cursor left/right scrolls left/right.
- Cursor up/down scroll up/down.
- CTRL + cursor up/down jumps 1 page on a single click. Viewing area is centered to top-left corner in Standard mode, but no in Ribbon mode.

That the viewing area is not centered on the top-left corner of a page in Two Page Ribbon mode is at least inconvenient, maybe rather a bug. Even more so when Ribbon mode is used in Two Page continuous mode, because then the page number count increases, but the viewing area doesn't move a bit (Single Page works).
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi guys,

I've requested an update on the issue, we'll let you know as soon as we know more.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Timur Born
User
Posts: 874
Joined: Tue Jun 26, 2012 1:50 pm

Re: Facing Page Mode and Next Page

Post by Timur Born »

Any news on this? My last reported behavior (see above) still seems to be present.
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Facing Page Mode and Next Page

Post by Will - Tracker Supp »

Hi Timur,

Still no update unfortunately. I've just tried to nudge the devs. on the ticket status.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Post Reply