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Comment - Ctrl + S deltes content

Posted: Thu Nov 21, 2013 8:13 pm
by PeterPan
Hi,

if I add a comment, write in the textbox and immediately press Ctrl + S to save the whole document, the comment is deleted and can't be restored. The I try the same steps again and it works.

Cheers

Re: Comment - Ctrl + S deltes content

Posted: Thu Nov 21, 2013 11:15 pm
by Will - Tracker Supp
Hi PeterPan,

Thanks for the post - this is a known issue and should be fixed for the next build.

For now, as a workaround. please try clicking outside of the Sticky Note, after you're done typing to place the focus elsewhere, then you should be able to save the document without the text disappearing.

Cheers,

Re: Comment - Ctrl + S deltes content

Posted: Wed Aug 06, 2014 8:41 pm
by PeterPan
Hi Will,

this bug still appears in the current release. Is there any update on this topic?

Cheers

Re: Comment - Ctrl + S deltes content

Posted: Wed Aug 06, 2014 9:14 pm
by Paul - Tracker Supp
Hi Peter,

it seems it was fixed for text boxes but not popups. We will attend to that also in the next build. There is a Support Request ticket for this (internal only) RT#2664: Editor - Comment - Ctrl + S deltes content

hth