Comment - Ctrl + S deltes content

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PeterPan
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Comment - Ctrl + S deltes content

Post by PeterPan » Thu Nov 21, 2013 8:13 pm

Hi,

if I add a comment, write in the textbox and immediately press Ctrl + S to save the whole document, the comment is deleted and can't be restored. The I try the same steps again and it works.

Cheers

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Will - Tracker Supp
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Re: Comment - Ctrl + S deltes content

Post by Will - Tracker Supp » Thu Nov 21, 2013 11:15 pm

Hi PeterPan,

Thanks for the post - this is a known issue and should be fixed for the next build.

For now, as a workaround. please try clicking outside of the Sticky Note, after you're done typing to place the focus elsewhere, then you should be able to save the document without the text disappearing.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

PeterPan
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Joined: Tue May 31, 2011 6:56 pm

Re: Comment - Ctrl + S deltes content

Post by PeterPan » Wed Aug 06, 2014 8:41 pm

Hi Will,

this bug still appears in the current release. Is there any update on this topic?

Cheers

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Paul - Tracker Supp
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Re: Comment - Ctrl + S deltes content

Post by Paul - Tracker Supp » Wed Aug 06, 2014 9:14 pm

Hi Peter,

it seems it was fixed for text boxes but not popups. We will attend to that also in the next build. There is a Support Request ticket for this (internal only) RT#2664: Editor - Comment - Ctrl + S deltes content

hth
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If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com

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