Build 306 doesn't show comment balloons and tooltips

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David.P
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Build 306 doesn't show comment balloons and tooltips

Post by David.P » Mon Oct 28, 2013 8:46 am

Viewer:
Image
Balloon and mouseover-tooltip present :)

Editor:
Image
Balloon and mouseover-tooltip missing :(

Regards David.P
David.P
PDF-XChange Pro

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Vasyl-Tracker Dev Team
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Re: Build 306 doesn't show comment balloons and tooltips

Post by Vasyl-Tracker Dev Team » Mon Oct 28, 2013 4:23 pm

Hi David.

This feature will be added into the next build.

Best
Regards.
Vasyl Yaremyn
Tracker Software Products
Project Developer

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.

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David.P
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Re: Build 306 doesn't show comment balloons and tooltips

Post by David.P » Mon Oct 28, 2013 4:26 pm

Thank you for the fast action.

Regards David.P
David.P
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Paul - Tracker Supp
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Re: Build 306 doesn't show comment balloons and tooltips

Post by Paul - Tracker Supp » Mon Oct 28, 2013 4:28 pm

:)
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Hayden
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Re: Build 306 doesn't show comment balloons and tooltips

Post by Hayden » Wed Oct 30, 2013 2:20 pm

Tracker Supp-Stefan wrote:Hi Hayden,

I do not have a full list of all the settings yet, but please check the contents of
HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\CommentsView
on the two machines and see if there are any differences in the registry settings there.

Regards,
Stefan
Continued here from another topic...

http://www.tracker-software.com/forum3/ ... 763#p75763

OK - I looked at the registry locations that you listed above and found the entries for all the way up to "HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings" but no "CommentsView" entry. Can you please continue looking into this manual setting correction?

One key difference between my two machines is that the computer that currently displays the tooltip on build 306 had previous builds installed on it. The other computer that is NOT displaying the tooltip did not have previous builds installed on it.

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Re: Build 306 doesn't show comment balloons and tooltips

Post by Tracker Supp-Stefan » Wed Oct 30, 2013 3:08 pm

Hi Hayden,

Thanks for testing that. So can you see other differences in the registry under HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\ on the two machines - even if they are in different categories? I suspect some of the settings on the machine that doesn't display tooltips are going to result in additional registry entries in the registry on that machine.

Regards,
Stefan

Hayden
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Re: Build 306 doesn't show comment balloons and tooltips

Post by Hayden » Wed Oct 30, 2013 4:12 pm

Tracker Supp-Stefan wrote:Hi Hayden,

Thanks for testing that. So can you see other differences in the registry under HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\ on the two machines - even if they are in different categories? I suspect some of the settings on the machine that doesn't display tooltips are going to result in additional registry entries in the registry on that machine.

Regards,
Stefan
I tried installing a previous 304 build on the machine that does not display tooltips. And, then reinstalling build 306. It did not make a difference. I'm still not getting tooltips on the machine with any of the builds.

I even tried exporting the registry values from "HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor" from the machine (M1) that displays tooltips, delete the registry entries from the machine (M2) that does not display tooltips, and importing the exported registry values. Still no tooltips on M2.

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Re: Build 306 doesn't show comment balloons and tooltips

Post by Paul - Tracker Supp » Wed Oct 30, 2013 9:06 pm

Hi Hayden,

are the 2 machines the same version of Windows? Let me know what version of Windows it is on the one that doesn't show tool tips and I'll setup a clean install and test here.

please and thanks.
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Hayden
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Re: Build 306 doesn't show comment balloons and tooltips

Post by Hayden » Thu Oct 31, 2013 3:27 pm

Paul - Tracker Supp wrote:Hi Hayden,

are the 2 machines the same version of Windows? Let me know what version of Windows it is on the one that doesn't show tool tips and I'll setup a clean install and test here.

please and thanks.
Thanks for following up on this issue. Both machines are Win 7.

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Re: Build 306 doesn't show comment balloons and tooltips

Post by Paul - Tracker Supp » Fri Nov 01, 2013 10:01 pm

Thanks for that Hayden,

setting up a test now. I'll post here Monday with my results.

regards
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If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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