PDF comments not recognized by Adobe Acrobat/Reader

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matjes85
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PDF comments not recognized by Adobe Acrobat/Reader

Post by matjes85 »

Acrobat Reader/Editor does not recognize status attributes set with XChange Editor.

BTW: Is it not possible to sort/filter comments by their status in XChange Editor?



PDF XChange Editor

Image



Adobe Reader

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Has someone else the same problem/knows a solution for it?
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Tracker Supp-Stefan
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Re: PDF comments not recognized by Adobe Acrobat/Reader

Post by Tracker Supp-Stefan »

Hello matjes85,

Sorting by status is indeed not yet possible, but I believe that this is already requested and in our list of feature requests.

As for the status not being visible in Adobe's reader - it is indeed not shown, but are you able to set any other "status" in your Adobe Reader? I could not find this functionality in their free reader at all.

I could however check and set the status of annotations with JS, and then when saving this document - the status was properly shown as set/changed in our Editor as well.

Regards,
Stefan
matjes85
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Posts: 9
Joined: Mon Aug 05, 2013 9:45 am

Re: PDF comments not recognized by Adobe Acrobat/Reader

Post by matjes85 »

You're right, the status does not appear in the Reader wo unlocked comment features. But it did not appear in Adobe Acrobat, too. Unfortunately I don't have Adobe Acrobat installed, and was therefore not able to take a screenshot of the missing status there.
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Will - Tracker Supp
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Re: PDF comments not recognized by Adobe Acrobat/Reader

Post by Will - Tracker Supp »

Hi matjes85,

I've created 2 tickets for this - one as a feature request (1975) and one as a bug report (RT-1974).

The Devs. will look into this as soon as possible and hopefully a fix will be included in the next build.

Cheers, hope that helps!
Will
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Best regards

Will Travaglini
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Tracker Software Products Ltd.
http://www.tracker-software.com
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