reproducable Crash (Build 303)

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Mattes57
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reproducable Crash (Build 303)

Post by Mattes57 »

I was playing around with the new build, but the I encountered a crash. Whenever I "touch" the "fat" red arrow object (see attached document), PDFXchange Editor crashes.
(the Editor is set to German interface)
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Tracker Supp-Stefan
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Re: reproducable Crash (Build 303)

Post by Tracker Supp-Stefan »

Hello Mattes57,

Did you use the .exe or MSI installer? And what is your OS and is it 32 or 64 bit?

I can not reproduce the problem on my end. The attached image shows the arrow already moved once, and at the time I took the screenshot I was also holding it's "tail" with my mouse and the transparent preview on the left is showing what it's new orientation would be shall I release the mouse button.

Regards,
Stefan
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Untitled.zip
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Mattes57
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Posts: 81
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Location: Germany

Re: reproducable Crash (Build 303)

Post by Mattes57 »

I tried another PC - same situation. When I start resizing/moving the "fat" arrow, the editor crashes (sometimes 1 or 2 moves will do).
Dr Watson says:
AppName: pdfxedit.exe AppVer: 3.0.303.0 ModName: pdfxeditcore.x86.dll
ModVer: 3.0.303.0 Offset: 003c474e

Both PCs have WinXP Pro 32 Bit German, SP3 and all important MS Hotfixes applied.
I downloaded the zip-Installer package.
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Vasyl-Tracker Dev Team
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Re: reproducable Crash (Build 303)

Post by Vasyl-Tracker Dev Team »

Hi, Mattes57.

Reproduced. We will investigate and fix this issue.
As temp workaround - please switch to "English (US) Buit-In" language in UI.
Sorry for inconvenience..

Thanks.
Vasyl Yaremyn
Tracker Software Products
Project Developer

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Mattes57
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Posts: 81
Joined: Tue Aug 12, 2008 4:10 pm
Location: Germany

Re: reproducable Crash (Build 303)

Post by Mattes57 »

Vasyl-Tracker Dev Team wrote: Sorry for inconvenience..
No problem. The PDF XChange Editor will be a great product, I`m sure.
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Will - Tracker Supp
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Re: reproducable Crash (Build 303)

Post by Will - Tracker Supp »

:)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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Ivan - Tracker Software
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Re: reproducable Crash (Build 303)

Post by Ivan - Tracker Software »

The issue is fixed. Fix will be available in the next build of the Editor.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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