Helvetica font display problem

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: TrackerSupp-Daniel, Tracker Support, Paul - Tracker Supp, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Ivan - Tracker Software, Tracker Supp-Stefan

Post Reply
BobM
User
Posts: 102
Joined: Thu Feb 14, 2008 11:28 am

Helvetica font display problem

Post by BobM »

On some occasions PDF-Xchange Editor does not interpret/convert some fonts correctly, resulting in very thin characters.
The attachment contains the helvetica font which is displayed correctly in PDF-Change Viewer (and other pdf viewers) but not in Editor.
However, editing the helvetica characters in Editor (eg deleting characters), saving the file and re-opening it results in the modified object being displayed properly whilst unmodified characters remain unchanged.

This is seen in Build 301.0
Attachments
pdf_fonts.7z
(138.68 KiB) Downloaded 116 times
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17929
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Helvetica font display problem

Post by Tracker Supp-Stefan »

Hi Bob,

I could not reproduce this problem on my machine (see attachment), but I believe our devs have seen this and there is a fix already that will be included in build 302. I will double check with them to confirm that.

Best,
Stefan
Attachments
Untitled.zip
(425.91 KiB) Downloaded 115 times
BobM
User
Posts: 102
Joined: Thu Feb 14, 2008 11:28 am

Re: Helvetica font display problem

Post by BobM »

Thanks Stefan.
FTR I've attached a screenshot of the symptom.
Attachments
Capture.7z
(215.57 KiB) Downloaded 114 times
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17929
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Helvetica font display problem

Post by Tracker Supp-Stefan »

Thanks Bob,

And my colleagues just confirmed that they are indeed aware of this problem, and it will be fixed in the next build!

Best,
Stefan
Post Reply