deleted pages do not reduce file size

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rgronegger
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deleted pages do not reduce file size

Post by rgronegger » Tue Jun 11, 2019 10:31 am

Dear all,

I use PDF Tracker to separate scanned documents. Unfortunately, the file size seems to be unchanged even if i reduced the number of pages (via deleting pages) significantly.

For example: a scanned document with 10 pages has a file size of 10mb. After opening it and delete pages no 6 -10 and save it under a new file Name. After that i open the original doc again, delete pages no 1-5 and save it under another file name. The result is that all three documens have the same file size of 10mb.

The only workaround I have right now is to print the document as a pdf instead of saving it, but this is not as comfortable as saving it.

I appreciate your assistance.

Best regards, Robert

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Will - Tracker Supp
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Re: deleted pages do not reduce file size

Post by Will - Tracker Supp » Tue Jun 11, 2019 11:14 am

Hi Robert,

Thanks for the post - I believe that this was a known issue in an older release. Can you please confirm that you are using Version 8 Build 331 (Help --> About)?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

rgronegger
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Re: deleted pages do not reduce file size

Post by rgronegger » Tue Jun 11, 2019 11:19 am

Hi Will,

thank you for your post; indeed i ran Version 7 and updated it now. I will have a try with the newer Version.

Best regards, Robert

rgronegger
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Re: deleted pages do not reduce file size

Post by rgronegger » Tue Jun 11, 2019 11:56 am

Hi Will,

unfortunately after updating to the latest Version i still have the same issue. :(

Best regards, Robert

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Will - Tracker Supp
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Re: deleted pages do not reduce file size

Post by Will - Tracker Supp » Tue Jun 11, 2019 12:47 pm

Hi Robert,

That's odd. Can you please send a set of before and after samples for us to look at here?

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

rgronegger
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Re: deleted pages do not reduce file size

Post by rgronegger » Tue Jun 11, 2019 12:52 pm

here you go
ps could you kindly delete the attachment after downloading? Thank you

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Will - Tracker Supp
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Re: deleted pages do not reduce file size

Post by Will - Tracker Supp » Tue Jun 11, 2019 2:33 pm

Hi Robert,

Thanks for that - I've deleted the attachment as requested. I'm not able to reproduce this here. Can you please walk me through your process step-by-step? Please be sure to include even the most minor detail, as it could be key to reproducing the issue.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

rgronegger
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Joined: Tue Jun 11, 2019 10:18 am

Re: deleted pages do not reduce file size

Post by rgronegger » Tue Jun 11, 2019 2:50 pm

Hi Will,

of course, i will have a try.

The scanned document "20190312_161015_000209 p1-3.pdf" consists of 3 pages and has a size of 1.715 kb.

I opened this, deleted page 2 and 3 and saved it under the file Name "20190312_161015_000209 p1 new.pdf". Then I opened "20190312_161015_000209 p1-3.pdf" again (which is unchanged as i saved the changed file under a new name), deleted page 1 and 2 and saved it under the file Name "20190312_161015_000209 p3 new.pdf".

It was and is surprising for me that all three files have nearly the exact size, at which the two docs consisting of only one page are a Little bit bigger.

If you work with documents consisting of ten and more pages this behaviour is annoying.

Best regards
Robert

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Will - Tracker Supp
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Re: deleted pages do not reduce file size

Post by Will - Tracker Supp » Tue Jun 11, 2019 3:10 pm

Hi Robert,

How specifically are you deleting the pages? There are several ways to do this so it's important that we know exactly what you're doing.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

rgronegger
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Joined: Tue Jun 11, 2019 10:18 am

Re: deleted pages do not reduce file size

Post by rgronegger » Tue Jun 11, 2019 3:29 pm

Hi,

usually I use the highlighted button as shown below. This button i also bookmarked in the toolbar at the top of the application.

Best regards
Robert
Attachments
image.png

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TrackerSupp-Daniel
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Re: deleted pages do not reduce file size

Post by TrackerSupp-Daniel » Wed Jun 12, 2019 4:47 pm

Hello Robert,

I did not have access to your original file to see if there was anything file specific causing this on your end, but None of us over here have been able to reproduce this with our miscellaneous test files, or any newly created documents. Might I ask you to resend the document that you sent before, this time via Email so that it can be stored securely without being made publicly available. If you can, please send it to Support@Tracker-Software.com with a link to this forum post.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

rgronegger
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Re: deleted pages do not reduce file size

Post by rgronegger » Wed Jun 12, 2019 6:00 pm

Dear Daniel,

I resent the documents just a few seconds ago. Unfortunately, I have this issue with a lot of documents.

Thank you in advance.

Best regards,
Robert

Willy Van Nuffel
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Re: deleted pages do not reduce file size

Post by Willy Van Nuffel » Wed Jun 12, 2019 6:06 pm

Hello

Can it be that the parameter "Always use Incremental Save" is turned ON in File (or Edit) > Preferences > Documents ?

If so, turn in OFF and try again.

Best regards.
Attachments
Incremental Save.png

rgronegger
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Re: deleted pages do not reduce file size

Post by rgronegger » Wed Jun 12, 2019 6:15 pm

Hi,

yes, this option was activated. I changed this feature and it worked then.

Thank you very much.

Best regards

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TrackerSupp-Daniel
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Re: deleted pages do not reduce file size

Post by TrackerSupp-Daniel » Wed Jun 12, 2019 6:33 pm

Hi All,

Thank you very much Willy, for finding that resolution.

I hope you both have an excellent day! :D
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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