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Posts: 1
Joined: Wed Jun 13, 2018 12:26 pm

"connecting to site" message when opening pdf files on network drives!

Wed Jun 13, 2018 12:30 pm


I have been noticing lately at random times when I open some pdf files that are on a network computer in my home I get the message "connecting to site" which can last up to 1 minute or so before it loads the pdf file. Also when this happens I can not even minimize PDF-XChange Editor as I just get a beeping sound.

When this happens I also tested other pdf viewers Microsoft Edge and Foxit and neither of them have this issue and oepn the pdf just about instantly.

Again this is a very random issue and does not always happen with the same pdf file.

Any idea how how to fix this?

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Will - Tracker Supp
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Posts: 6195
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK

Re: "connecting to site" message when opening pdf files on network drives!

Wed Jun 13, 2018 12:31 pm

Hi oshihari,

Thanks for the post - Can you please advise on the Version and Build you're using (Help --> About)?

If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.

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