how to deactivate a license on a remote desktop server

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Sky-154
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Joined: Thu Apr 22, 2021 7:59 pm

how to deactivate a license on a remote desktop server

Post by Sky-154 » Fri Apr 23, 2021 12:17 pm

Hello,

I installed pdf xchange on a remote desktop server with the key during installation so that it is visible to everyone.

To test my installation I activated the license on my profile but it was not necessary ... is there a way to deactivate the license only in my profile?

I have the option to remove the license but I'm afraid that if I remove the license it will be removed for all users of the server.

Can somemon help?

Thanks

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TrackerSupp-Daniel
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Re: how to deactivate a license on a remote desktop server

Post by TrackerSupp-Daniel » Fri Apr 23, 2021 7:49 pm

Hi, Sky-154

This depends on your exact environment, but in most cases, the "activation" is applied to the server itself, not your end device. If you wish to check this, you can sign into your user account and look at the "activation list" under the actions column.

In the future, for inquiries pertaining to license use, please email us via Support@tracker-software.com as we typically cannot discuss licensing related issues on the public forums.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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