PDF wont print (PXCV_DrawPageToDC)

[marcovdlinden]

Hi we have an particular PDF file that will not print.

We 'draw' the pdf using PXCV_DrawPageToDC
But then it just will not print (print error).

I've also tested this with your example program PXCView36 and it crashes on line 350:

Code: Select all

350: m_DocToPrint.Print();

With an Win32exception 'Access is denied' error

Printing other PDF files works fine.
We're also using the latest SDK.
Tested on various postscript printers, including a Xerox WorkCenter 7435 PS

Printing to none postscript printers works fine.

I'll be sending an example file to support@

Hope you can assist with this issue.

[Tracker Supp-Stefan]

Hi Marco,

Thanks for the sample.
As discussed over e-mails - I have passed this case to my colleagues from the dev team for further investigation.
#1754: Simple Viewer SDK: Issues with printing to PS printer.

Best,
Stefan

[marcovdlinden]

Were you able to reproduce the problem?

[Tracker Supp-Stefan]

Hi Marco,

I don't have a PS printer here, and was unable to reproduce it on other devices, but I can see in the ticket that it's been passed further for investigation. There is still no other info in the ticket however.

Best,
Stefan

[marcovdlinden]

any news yet on this?

[Tracker Supp-Stefan]

Hi Marco,

There were no further news in the ticket but I've asked for an update and will post it here in the forums as soon as I get it.

Best,
Stefan