Postscript printing problem (offending command image)

[marcovdlinden]

We are adding an PXC_Watermark to an existing pdf with PXCp_AddWatermark().

Everything works fine except for a transparent watermark

Code: Select all

watermark.m_TransColor = RGB(255, 255, 255 );

When we set this (and actualy have that collor present in the bitmap) then:

1: PDF looks fine in Acrobat reader, image is present and transparant
2: printing to a PCL printer works just fine image is present and transparent
3: Printing to our Xerox Postscript printer results in:

ERROR: undefined
OFFENDING COMMAND: image

STACK:

-dictionary-

note: This error appeared on the second printed page from our printer, with the first print having the full pdf page except the watermark

Could not find anything on these forums about this and a google search told me that this is a postscript error but did not give me more thant he quote below for relevance on undifined error with command image.

Some required attribute is missing from the dictionary operand. E.g. Error: /undefined in –image– means that am attribute is missing from the operand of the image operator

Are we doing something wrong? Perhaps forgetting to set an attribute of the watermark?
Any help would be much apreciated.

edit
I was printing with Acrobat reader 10.1.0
Added example file

[John - Tracker Supp]

Please note - this is the end user forum and you need to post in the Developer forums - I will move the post and ask our dev team to answer in due course, can you please also post the image file you are using in a zip file ...

Thanks

[marcovdlinden]

I added an example .bmp file (zipped) as you requested.

[Tracker Supp-Stefan]

Thanks for the sample marcovdlinden,

I have now requested the devs to take another look, and we should have some further news for you a bit later.

Best,
Stefan

[John - Tracker Supp]

I am afraid after analysing this would appear to be a problem with your Xerox printer and not PDF-XChange/PDF-Tools ...