Dear all,
I still have problems with the PDF-XChange 4 Pro software. Apart from the fact that the PDF printer is nit visible in the list of printers when printing a document, I now found that the button PDF-XChange 4 in the Word 2007 menu also does not work. It does start making a beginning of making a pdf file but it does not finidh the job and the progress bar in the lower laft corner becomes green, but it also says 0% finished.
And this morning I tried to save a, from the internet downloaded, creditcard statement (yes, the download with the PDF-XChange viewer Pro was ok), but the "save as" button in the file menu gave no reaction, so I could not save the document.
What can be wrong with the software?
Can you please help me with a solution.
Thanks,
Hans Trost
Spooler-subsystem failure
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Re: Spooler-subsystem failure
Can you say which build of the driver and viewer do you have?
Tracker Software (Project Director)
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When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Re: Spooler-subsystem failure
Ivan,
The Viewer is build 40.7
I have a buid # of PDF-XChange 4.o: PDF Saver which is build 154
I cannot find a buidl number of the driver. Where should I look?
Regards,
Hans Trost
The Viewer is build 40.7
I have a buid # of PDF-XChange 4.o: PDF Saver which is build 154
I cannot find a buidl number of the driver. Where should I look?
Regards,
Hans Trost
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Re: Spooler-subsystem failure
Looks like port monitor wasn't updated during intallation of the driver.
Please uninstall PDF-XChange (you can leave the viewer), reboot your computer, and install PDF-XChange again.
Please uninstall PDF-XChange (you can leave the viewer), reboot your computer, and install PDF-XChange again.
Tracker Software (Project Director)
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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Re: Spooler-subsystem failure
Dear ....,
The last advice seems to work. I can see the PDF-XChange printer in the list of printers and vonversion from Word to pdf also works.
Thank you all for your help.
Regards,
Hans Trost, Bunnik, The Netherlands
The last advice seems to work. I can see the PDF-XChange printer in the list of printers and vonversion from Word to pdf also works.
Thank you all for your help.
Regards,
Hans Trost, Bunnik, The Netherlands
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Re: Spooler-subsystem failure
Excellent - thanks Hans.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com